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Return

The buyer purchased XPS machine on 23/8/2017. He want to ask me to do refund,but the return item is not mine. the condition of return is second hard one, the seal was broken as photo. we can't sure that th machine which is we sell to the buyer. this ...

Are pick-up sales covered by seller protection?

I suspect not, as there is no proof of postage/delivery. I've just had a potential buyer ask if he can pick up in person, but I'm reluctant as I would not be covered if he later decides to report the items as not received. I suggested to eBay many ye...

eBay dictating again!

I've had several buyers complaining that the must use I immediate payment when trying to buy items. I don't have this payment method as a setting as I offer local pick up with cash on pick up. i wrote to eBay asking why buyers are getting immediate p...

selling books on eBay

As a seller of used books on eBay I'm wondering if anyone knows of a tool that can simplify the process.I'd like a tool where I can scan or type an ISBN (or search for a title if the book is too old) and the result will displaysynopsisgenretype of bo...

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Combined postage question

I'm sorry for asking what is probably a silly question, but if you tick offer combined postage in the preferences and someone buys say, 2 items, do ebay wait for you (the seller) to work out the combined postage and adjust the invoice for the buyer, ...

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Notification of Pending PayPal Payment... and then cancelled 10 days later. Not an eCheque.

This is a weird one. I had a "buyer" who bought an item and paid by PayPal. However, this was some sort of non-eCheque pending payment. Here's what it looks like in that email: Dear X,X has initiated a PayPal payment to you - funded from the sender's...

What happened to 40 free listings???

So i've been away from Ebay for a while but just tried to list an item & Ebay want to charge me nearly $4.00 to list one item!! **bleep**?! I haven't listed anything for months & according to what i see on 'my ebay' page i'm entitled to 40 free listi...

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Sales promotion abd mobile app

I have just put all my items on sale via the sales promotion since markdown manager no longer works. My question is...I can see the discounts on items on top of the item title when I click on a listing but only on a pc. It does not show up on mobile ...

I AM SICK OF INSERTION FEES

Time to take a stand this is a pure MONEY GRAB, EBAY WAKE UP FIX THE THING. JUST AS YOU ARE SAYING " BUT WE ARE FIXING IT" SLOWLY, GET IT TOGETHER。 Spoiler (Highlight to read)

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Listings missing in store

I know this has been asked many times before but I really do need to get in touch with ebay urgently -does anyone have a link? thank you

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Payment Pending

I understand the security protection which is behind Ebay's Payment Pending.This is what I am told...'To make sure everything looks good with your selling account, your funds are pending in PayPal for up to 21 days, until it’s been 90 days since your...

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Seller sent to incorrect address, so where do I stand ?

I have paitiently been waiting for an itme I purchased on the 28th August. Upon checking the online tracking, it appears it is on it;s way back to the seller as "the address was not known". It appears to have made it all the way to my suberb, now it'...