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Ebay kangaroo court rules again

Hi all, buyer requested refund, then failed to return the item, I escalated the case today at 8.15, by 8.30 I received a reply that ebay had decided in the buyers favor. **bleep**. Now they have sent off a return label from ebay themselves, which I h...

Is anyone else having problems relisting multiple items - it keeps charging $0.55 each item?

I have over 500 free listings remaining but every time I try and relist "fixed price" multi items it is charging me $0.55 each one. I am able to relist one at a time but this is very time intensive. Used the chat help line last night which was NO HEL...

Resolved! eBay-PayPal-pick up items

Hi All, this is my first complete rip off on eBay... just letting you know what happened so it doesn't happen to you too, be aware eBay do not have your back, I sold an item, payment went through on PayPal, the buyer contacted me via eBay to organise...

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  • 1904 Views
  • 26 replies
  • 0 Helpful

Buyer requests refund with false claim

Hi all, sold a computer recording interface unit that was in mint cond, only a few months old. Bidders got into a frenzy and the result was the winner paid almost the new price for the item. Then after a week or so, requests a refund as he claims tha...

ebay removed my items

I got a random inbox form ebay saying they have reason to believe my account has been used frauduelenty without my permissions - so they removed all my items I had listed for sale..... some of these items were up to $400 bids... I called ebay and the...

Feedback System Failure

Thank you for giving me the chance. We have a negative feedback left by one buyer. Please check all the eBay message between the buyer and us, if you can. The buyer purchased a bird cage from us and he sent an email to complain that the item is broke...

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  • 3073 Views
  • 10 replies
  • 0 Helpful

e-Cheques

Hi all, Just wondering if e-cheques are as safe as regular payments through PayPal as regards to chargebacks etc...? It's a long time since I had an e-cheque. Is it as safe, or are there extra safeguards to consider to protect oneselve's?

ABN removal from my account

I asked ebay to remove my ABN from my account on 30 June 2017. They told me they don't know how to do it and would get back to me. I've sent a msg regularly but I haven't had any updates for a couple of weeks now and as far as I know it hasn't been r...

paypal seller protection warning for all sellers

I learnt something recently that I was not aware of so thought I would share it as it has cost me $110 which I really am not pleased about. I sold an item early december, after payment by paypal I signed into the "View Order Details" section of ebay ...

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  • 4564 Views
  • 105 replies
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Buyer Phone Numbers

Here's something I have never really given much thought until I recieved an angry message about privacy from a buyer recently on our selling account... Are there any rules regarding passing on buyer contact info (mobile numbers/email address) to Aust...

your ebay item sold email no longer shows address?

So the latest 'your ebay item sold' email does not show the buyers address, as far as i can see anyway, is it just me or have ebay decided to change this for some unknown reason? i hope its not the latter, its handy to have it there to refer to rathe...

could the paypal 21 days come back

Hi all,after selling on Ebay for a while (about an year) I finally got rid of the 21 day delay when receiving a payment by paypal, and that makes things way easier because sometimes in the past I had to choose my items elsewhere because of that limit...