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Resolved! Shipping versus Postal Addresses for Buyer

I notice the odd buyer, when I make a sale, has a discrepency in the "ship to" address records (on the PayPal receipt & Ebay invoice I print out for customer) as opposed to the postal address of the buyer on the initial "Your item sold" Ebay email. J...

User avatar by • Not applicable
  • 901 Views
  • 3 replies
  • 0 Helpful

A Bit of Light-Hearted Comedy

Saw this posted over of the Facebook Sellers group.Had me rolling on the floor laughing, just could not resist but to re-post it here.Hoping its OK with the mods. https://www.youtube.com/watch?v=jhufXeUc6LM

User avatar by • Community Member
  • 749 Views
  • 6 replies
  • 14 Helpful

Shipping fees

Just looking at my account. and I see that I am being charged $7.40 for a 500g bag which is the going rate but I am getting hit $0.77 for the final value fee on shipping. I thought the FVF on shipping was 9.9% like all other FVF fees Did someone chan...

New Seller Hub page

When I logged in to Ebay this morning I was taken to the new Seller Hub page. I have to say I quite like it, although it does take a bit of getting used to.Only depressing thing was the graph that campares my sales to this time last year.

Ebay Glitch Removing UPC/MPN Data

In the last couple of weeks we have been seeing the odd random BIN listing in one of our stores (not this ID) being removed by ebay because it is missing one or more UPC/MPN data fields. We get a message and the listing shows up ended in the unsold l...

User avatar by • Community Member
  • 757 Views
  • 2 replies
  • 0 Helpful

Escalating PayPal dispute (as Seller)

A buyer has opened a dispute in PayPal for Item Not as Described. the two options for me as the seller are: a) refund the buyerb) escalate the dispute i emailed the buyer (the same day I received a message) advising that I would refund on return of t...

Refund issue

I have an issue where a person bid on my items that I had previously blocked from bidding. Long story short they had the item over a week then claimed it was larger than expected and that they used their husbands account to purchase for a third party...

Promotions Manager

I have been using the promotions manager quite regularly and when I went to check one of my listings today it didn't come up with the advertisement within the listing, it was still being applied though. I started a new one and it seems to be displayi...

Reporting sellers to the ATO

Does anyone know if the ATO still requires Ebay to report sellers whose yearly sales are in excess of $10,000? I seem to remember an announcement from ebay a year or two ago, but I haven't seen anything recently.

Resolved! I sold an item that was advertised on Ebay. The buyer contacted me and asked for me to remove it fr

I sold an item that was advertised on Ebay. The buyer contacted me and asked for me to remove it from sale. They then sent payment to my bank account. I have posted the item to them today. Should I pay Ebay their fees? If so how do I contact them?

ebay Postage labels not printing

Anyone else having this problem? I'm wondering if it's got anything to do with the Aus Post increases. Had to use Click & Send this morning - which is still working OK - even though it cost me $8.25 instead of my normal cost of $7.15 with ebay. I am ...

User avatar by • Community Member
  • 2542 Views
  • 18 replies
  • 0 Helpful

Help with Transaction Problem

I received a message from a buyer last night saying that the item I shipped to them arrived damaged during shipping. Photos were provided showing the damage to the shipping box and the item's box. The item was a Funko Pop Vinyl figure, highy collecti...

User avatar by • Community Member
  • 986 Views
  • 11 replies
  • 0 Helpful

Reporting Members - Unfair Negative

Hi SellersI am trying to report an unfair negative from a buyer - I am getting a message saying "we are making some updates and will be back soon". Anyone now how long this update has been going on? And will the updates finally favour Sellers? Incide...

User avatar by • Community Member
  • 1589 Views
  • 23 replies
  • 0 Helpful
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