eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Resolved! Overseas address

Hi, I just sold an item and when I went to send invoice address is in USA ,I have blocks in place for not selling overseas but when I looked at feedback it says member in Aus.Do I have to send to USA or can I cancel the sale if that is the address.Th...

buyer want buy but can't message return

I can’t find eBay policy for buyer problem is cannot writing in SMS message to me include Buyer tried ring to my mobile phone ring answer on three times. I think Buyer cannot writing message return to me. I said I am hearing impaired communication wr...

User avatar by • Community Member
  • 816 Views
  • 9 replies
  • 0 Helpful

when is a sale a sale?

In 24 hours I have had 2 buyers who have asked to cancel their order. If I refuse to accept the cancellation I know I will get a negative feedback. So, what to do? Accept the cancellation - extremely inconvenient as it is. Is there any other course o...

User avatar by • Community Member
  • 330 Views
  • 2 replies
  • 0 Helpful

Buyer cancelled, THEN paid??

Buyer won the item, then asked me to cancel it saying it was the wrong size. So I cancel the transaction in eBay.The next day she sends me the payment, saying she DOES want it.? Where do I go from here? If I send her the item, isn't there a chance sh...

User avatar by • Community Member
  • 670 Views
  • 5 replies
  • 0 Helpful

Australia Post

Please Sir..can I have some more. What a joke they are...The people on the ground are usually good.

Buyer requests refund for item not working

Hi, I need some advice about this issue. I sold a data flashdrive on the 6th of July, where the buyer had informed me later, on the 18th of July, that the item is not working for her - she had tried it on several devices and can't seem to be able to ...

Advice Please - eBay postage labels and B1 Boxes

Hi. I have never looked into purchasing eBay postage labels as 90% of my items are sent as large letters. But after reading that it only costs $7.15 to send up to 1kg in a B1 box, I am after some advice about this option, or are there any reasons why...

User avatar by • Community Member
  • 1628 Views
  • 16 replies
  • 0 Helpful

Resolved! A Victim of my own Success :(

Normally I have only a few hundred dollars at most in my PayPal account. Every time it starts to build up I see something I need (err... want) and the amount drops back down again. Recently I have bought very little but sold quite a bit and as a resu...

Item is 302023173242

Hello,Please help to me.I sold an item.The buyer paid for the item.I sent the item to the buyer with a tracking number.Australia Post site showed - the parcel was deliveredThe buyer opened a case "Item not received"The case was closed "This case was ...

Resolved! Second identity question.

Hi, I have opened another account under another user name to separate my buying activity from my selling. My problem is how to switch between accounts, every time I open an eBay page it defaults to my original user name account, then I can find no wa...

User avatar by • Community Member
  • 1327 Views
  • 12 replies
  • 0 Helpful
Labels

Featured Posts

Top