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Can you create a discount coupon code?

Hey guys, I hope you're having a great week.I would like to encourage repeat business by including discount coupons with every sale, is it possible? For example, is it possible for a customer to enter a code number I've created to get 5% off on their...

Seller Dashboard Levels ..... what am I missing here?

Just had a look at my Seller Dashboard. both percentages are in the Top Rated margin. Current Seller Level "Above Standard". "If we evaluated you today... "Above Standard" how the hell is this accurate when both percentages are in the Top Rated secti...

fvf

Hi,i was wanting to open an unpaid item dispute but found I opened a cancel transaction request instead.So, found out too late that I may not get fvf back.is there a way to change to an unpaid item dispute in order for assurance of fvf back?Thanks

eBay $25 credit rort

I recently got the offer from eBay regarding offering a $25 voucher for every $100 in sales (up to $75 total voucher)the voucher never arrived, I made sure I complied with all the offers terms and conditions.the final response from customer service '...

Removed Listing?!

Hi Ebuyers!, So I just got one of my items removed which is the Lazy Sleeping bag sold by many sellers in Australia, anyway for some reasons it is now down for Copyright from FatBoy The Original B.V. Does Anyone know why is my listing the only one ta...

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  • 2 replies
  • 0 Helpful

Weird listing allocation

I have a store giving me 500 listings a month. Can anyone tell me why, when I look at my Selling Manager Pro summary, it shows the following? Pic attached I have never activated any specific offer, so I am confused as to why nothing is showing under ...

EBAY Buyer protection offer ABSOLUTELY NO protection to seller.

I was recently scammed by a buyer, a law student, He claimed that he does not know how to install a laser and that the 'defective ' laser could be installed by anyone and that I don't have any evidence. This could very well be true if this was done b...

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  • 5892 Views
  • 25 replies
  • 0 Helpful

Customer asking for a refund for a damaga item

Hi Guys, I just need advice as to what to do... This is the first time that it happen to me. I sent this beautiful wooden (outer) and plastic (inside) jewellery. I wrap it separately followed by 3x layered of bubble wraps and paper and plastic. I sen...

eBay Seller Account

Hi!, I have a new account on eBay that I was building up and was going to use for my niche. However so far my feedback is still small. And due to me offering a refund to a customer through paypal directly and not through eBay (due to my lack of knowl...

seller using my photos after leaving me neutral

A buyer has left me neutral feedback recently stating that I should have said that the material was thin on the top and that their undergarments were visible. It was a country road cotton knit top. I checked the feedback that they have left for other...

User avatar by • Community Member
  • 5036 Views
  • 19 replies
  • 0 Helpful

refund without giving P&P back

Hi all, I have been requested to give a refund which is fine. I gave a very clear description of the item, and stated that there is a no refund policy, however I am willing to give a refund in this instance but I do not want to give back the postage....

when my item says no returns does it mean no returns?

sold an item that to the best of my knowledge was what i said it was' and in my listing it states no returns so i,m just wondering how the buyer can open a case against me and how can ebay withhold money in my account when i stated no returns in my l...

User avatar by • Community Member
  • 591 Views
  • 2 replies
  • 0 Helpful

Resolved! Postage policy..how do I get rid of it !!!!

Is there a way that you can go back to the old system of setting up postage?..I find the postage policy a real pain..I have on my other account the old system,but on this one I cant find a way of getting it back to the old one..any ideas??..Thanks

User avatar by • Community Member
  • 586 Views
  • 2 replies
  • 0 Helpful
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