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Seller Centre has answers you can trust for all your selling questions.

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Repeated Non Payment eBay does nothing

Once again I have a non paying buyer and eBay gives me ZERO support or the ability to alert other sellers to these people who clearly have no intention of paying. Do better eBay otherwise what is the point of this marketplace with its premium selling...

User avatar by • Community Member
  • 325 Views
  • 9 replies
  • 0 Helpful

Trouble with payouts .

Anyone else having trouble with payouts ? . At the moment ebay are withholding payments for 4 + weeks on items sold . This amounts currently to 7000 + . They take there money out but are not paying me for 4 plus weeks . I'm losing interest here . The...

User avatar by • Community Member
  • 680 Views
  • 14 replies
  • 0 Helpful

Selling question about offering free postage

A question about selling under current ebay promotions Some years ago ebay started a push towards offering free postage which I mostly ignored. Then ebay started 'Ebay Plus' and included only items with free postage in their promotions. So I changed ...

User avatar by • Community Member
  • 447 Views
  • 6 replies
  • 0 Helpful

Haven’t got paid

What’s an email I can use to contact eBay. I haven’t been paid for my item yet and the buyer has received the item.

Different answers and different information from eBay agents?

Hi does anybody else have trouble getting the same story from eBay agents when on the chat or on the phone? I have been getting different information continuously! I was told to use eBay shipping labels consistently when trying to get my payment hold...

User avatar by • Community Member
  • 447 Views
  • 10 replies
  • 0 Helpful

Correcting address details after payment

Long story short: the seller needs to update my address from my US address to my Australian address. I actually paid for international shipping but due to a total train wreck we've ended up in this situation where the address on the transaction is wr...

postage included in FV fees

I haven't been selling for a while and have just seen that the last item I sold for $25 with $10.40 postage had FVF charged on the whole amount of $35.40 This does seem a little unfair

Charged twice for shipping on one item.

Recently Sent a Package out and on the same day it was marked as delivered, i read sellers have had the same issues before where the post office has the receiver on deliviered instead of received. i assume it's going to be fine then a day later i am ...

User avatar by • Not applicable
  • 211 Views
  • 0 replies
  • 0 Helpful

Resolved! VeRO program - anyone had problems?

hi everyone! i've read some past threads which are a year or more old regarding the VeRO program - but i was wondering if anyone has had a lot of trouble getting ebay to enforce removing stolen photographs? i initially had no success with the VeRO pr...

GST

Im being charged GST again,Thought this was sorted a few months ago.i sure dont earn $75000 a year,

User avatar by • Community Member
  • 326 Views
  • 6 replies
  • 0 Helpful

Item has been sold

Hi a buyer wanted to arrange pick up then changed it to post . So I’ve posted the item and eBay isn’t changing it . I’ve told the buyer and he hasn’t reponded . It was sent a few days ago

Payouts after using eBay postage labels

Hi I'm still being classed as a new seller, but have sold 21 items and had all good feedback so far. In order to get my funds released, I was told that if I used the eBay shipping labels that it would mean that my payments would automatically be rele...

User avatar by • Community Member
  • 192 Views
  • 2 replies
  • 0 Helpful

How do I remove negative feedback (Seller)?

Hi All, We have sold thousands of goods on eBay over 6+ years. Recently, we came across a malicious Buyer who left us an unjustified negative feedback (our first ever), therefore making us lose our 100% feedback (which can often be the difference bet...

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