on โ01-08-2024 07:10 AM
Hi,
Can someone tell me why after completed sale of an item my payout does not include the postage meaning I purchased a postage ticket to post item and buyer paid postage but I did not receive in payout?
on โ01-08-2024 08:46 AM
The buyer pays you for the item plus postage.
The postage component goes to you only as an intermediate. If you choose to pay for the postage through eBay, the postage component goes from the total straight through (via eBay) to AP/courier/delivery platform/deliverer as appropriate. Therefore the postage component is deducted from your payout.
If you choose to pay AP directly rather than go through eBay, you receive the postage component in your payout and make the payment of postage when you post. The cost is often cheaper that way; MyPost business offers worthwhile savings.
on โ09-08-2024 05:29 AM
Hi,
Thanks for your response.
Your explanation is how I understand the Evay process however the payment summary does not reflect that
Purchaser paid $140 in total $125 sale price plus $15 Postage
i paid $15 for a postal label through EBay process, printed and posted item. Final payout i received was $110 not $125
on โ09-08-2024 06:54 AM
@joshy4107 wrote:Hi,
Thanks for your response.
Your explanation is how I understand the Evay process however the payment summary does not reflect that
Purchaser paid $140 in total $125 sale price plus $15 Postage
i paid $15 for a postal label through EBay process, printed and posted item. Final payout i received was $110 not $125
Ah, and Ebay also took out their fee's. They are not a charity.