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how do I get ebay to step in to an issue with buyer?

Please refer to itemItem ID:131469897539 The buyer is seeking for a full refund and I believed there is no basis for this for the following reasons:1. Upon receiving the lens, he left a positive feedback and left a comment "item as described"2. Howev...

Desperately need help/advice on chargeback

We sold a PC to a customer. The courier tried to delivery it a couple of times and there was nobody home. According to the buyer it was left down the side of their house. The buyer didn't like this. He demanded we have it picked up and send another o...

Resolved! Turbolister question

I have started using TL for one of my stores, if I make changes to active listings inside Turbolister and then synchronise, will the changes be reflected in the online listings or will I end up with duplicates?

Ebay pulling traffic reports

Just a general chat! RE: Ebay pulling traffic reports.. I know we already know this, but I was just reading some recent news stories on Ebay recently.Some interesting comments in them. ALL the articles I read from the various sites/ writers (from Eco...

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How to get cheap postage

The reality is the more items you send the larger the postage discount. Is it possible to make an alliance with another ebay seller and post the items under one account. Sort of like a group deal for postage, If so who want to make an alliance with m...

Wow - Free listings and a full Postage Credit - Thanks eBay

Just received this email from eBay....Dear designers*n*more,We’re sorry! During the period 9th March to 20th March, the usually reliable postage label printing service experienced some technical issues, and we believe this impacted you.Firstly, we wa...

any advice on return?

i really dont know what ebay thinks its doing by encouraging buyers to not have to bother reading listings or be responsible at all for what they are purchasing?A buyer has bought a speaker dock and hasnt bothered to read the listing properly and mak...

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So they are working on the problem?

This is part of their blurb in the Seller centre for Seller Protection . We're continuing to work hard to make selling on eBay as hassle-free as possible. Some of the things we focus on include:Enhancing detection methods to identify and block buyers...

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Note To eBay

eBay! Your watchers on Auctions/BIN's is an outdated setup! Some of us need a "Clear Watchers" option like Quicksales employs so we can rid the page of time wasters! Watchers rarely bid/buy & are usually no more than window shoppers or sellers of sim...

INR case when buyer had incorrect address

So I got a case opened for INR and on confirming the delivery address with the buyer they had failed to update their address details when they moved. They went to the old address and the people there have told the buyer that they sent the order back....