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Forum Posts

Scam buyers from Macau & China

Happy New Year everyone Has anyone come across newly-joined "members" with zero feedback buying high-priced items and then getting no contact. This has happened to me twice in the past week with these "buyers" appearing to be located in China and Mac...

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  • 513 Views
  • 3 replies
  • 0 Helpful

Opened unpaid dispute, what now?

Hi, I opened an unpaid dispute about 6 days ago now. Firstly I emailed buyer after 3 days asking about payment & sending another invoice. Left anger couple of days never heard back. Opened the unpaid dispute & it has been about another 6 days & no wo...

Resolved! weight of australia post BX4 box

Hi I need to send an instrument but it weighs 3.65kg. What is the weight of the BX4 box please? I am worried I will go over 5kg.

Resolved! how do I stop an item from automatically re-listing, and I can't find the box, 'Auto re-list

I have listed a motor cycle for sale. It keeps re-listing automatcially. How do I stop it from automatically re-listing. I have chekced the forum which says to untick the box 'Auomatic re-list'. I went to revise my item to do so, but for the life of ...

Resolved! Express Post Failure

We had a buyer on the weekend who wanted an item urgently on Tuesday and wanted to pay for express post.I checked that their postcode was within the network for next business day delivery so advised her that we would get the package into the express ...

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  • 965 Views
  • 17 replies
  • 1 Helpful

My buyer said they never received product they purchased from me. I sent it AP with tracking and sig

My buyer said they never received the item they purchased from me. I sent it AP with tracking. It showed it was in transit but never delivered. AP ended up refunding and I refunded the buyer her full amount which left me out of pocket some $18 as the...

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  • 1048 Views
  • 7 replies
  • 0 Helpful

category different on ebay.co.uk from ebay.com

I have a new listing on ebay.com.au under books,comics,magazines>non fiction which also shows up in ebay.com but with ebay.co.uk the listing doesn't show under the same category as it has another extension books,comics,magazines>non fiction>other non...

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  • 478 Views
  • 2 replies
  • 0 Helpful

Cancelled order gets paid for by mistake....?

We had a situation where a buyer bought four items totalling $99 then a few weeks later wanted to cancel the order. It happens. I did the usual 'cancel order' + 'buyer wants to cancel order' process. Then last night we receive a payment from the cust...

Cancelling a Transaction purchased by accident

Hi, wondering what other sellers do in the case where usually a first time Ebay user accidently selects BIN, my usual cource of action is to contact the buyer ask them if they actually wanted to purchase the item, wait till they say they did it by ac...