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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Shopping Cart / Ebay and Paypal Mobile Apps

Hi All, Is it just me or are these tools provided to buyers not giving them the best experience? Shopping cart system seems to fail on combined shipping mostly. Buyers who purchase multiple items with different default shipping methods end up paying ...

Buyer Fraud

Buyer acknowledged receipt of item through open Ebay communicaiton (recorded in Ebay system emails);Buyer claims item not as described. Happy to accept that Buyer was not happy, and told them to return it for a 100% refund (desite the fact I know bey...

User avatar by • Community Member
  • 1303 Views
  • 8 replies
  • 0 Helpful

Item apparently not recieved

So the buyer was fully refunded including postage this was done through ebay, however now she is asking me to remove the item from her list of items purchased???? Ummmmmm I don't have access to her list of items purchased and I probably cannot or sho...

Buyer - Stop Blaming The Sellers!

Why is it that a buyer will buyer an item, make no contact whatsoever, and then get mad when a non-payment dispute is open? Honestly, sometimes sellers just can't win. I added information in my "terms" stating I won't write to buyers after 4 days of ...

User avatar by • Community Member
  • 2874 Views
  • 60 replies
  • 2 Helpful

How can you get a listening ear from eBay ?

Is there an area where you can contact eBay with questions/ideas and actually get a person who listens/advises .... rather than get the usual answer (which is just a screen they read from) ? It seems that everyone is complaining of a huge drop in sal...

User avatar by • Community Member
  • 622 Views
  • 6 replies
  • 0 Helpful

Is this a hijacked account?

I don't really know how to tell if an account is hijacked but I came across a seller who has been selling small items with reasonable feedback but now only has stupidly priced phones for sale. One of the items is: 131332596426Need your advice before ...

User avatar by • Community Member
  • 647 Views
  • 3 replies
  • 0 Helpful

Selling Manager has disappeared

In order to print an invoice with two items I implemented the free Selling Manager (not Selling Manager Pro). This morning it has gone and I'm back to the old method. I just tried to re-subscribe but couldn't - only Selling Manager Pro. Anyone else h...

Am I doing something wrong, feeling disheartened :(

Hi Guys, Ive recently listed a few items for sale and have had no luck (I think the views have all been me). Im feeling a bit deflated, am I doing somthing wrong? Ebay sent me a message to improve my listings but I cant. I know its very competitive b...

where do i change my phone number?

i listed and sold my first item last week. just tried to list another, go to list and it wants to call or text me a pin. i no longer have a home phone only a mobile. how do i enter that into the fields when it wants a area code to? TIA

User avatar by • Community Member
  • 366 Views
  • 2 replies
  • 0 Helpful

why not us..........????

just got the new from e-bay.com........... I’m pleased to announce that eBay will not require extended holiday returns for your listings to earn Top Rated Plus benefits in November and December—including the 20% final value fee discount—as previously...

Resolved! I think I screwed up some settings!!

Hi all, Yesterday whilst mucking around with some settings namely international postage options for an item I'm selling I noticed some unusual differences to my eBay summary. 1. Postage does not show for all items selling or watching. 2. When look at...

User avatar by • Community Member
  • 762 Views
  • 6 replies
  • 0 Helpful
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