More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
End of Sale date changed
For the first time I had a completed sale on 2 July it is now 7 July and still awaiting payment. Invoice sent. But looking on listed item the sale date has now been changed to 6 July. No contact from buyer with perfect payment record. Cannot get info...
Resolved! Payoneer Scam
When I signed up for Payoneer, I didn't know you can not withdraw amounts under $50. To me this is a scam. Just think of all the other people with less than $50 in their payoneer account that can't withdraw it. You will find it's the poor people gett...
Identification verification
Help! I'm trying to upload my ID and have it verified so my sale funds will be released. No matter what I do, I can't get it to work. Have tried everything... checked full name, date of birth, address, ID numbers, photos are correct format. My email ...
Entering tracking number
Hi. I am having to enter tracking number manually on my iPad and iPhone. I have turned both off and it has made no difference. Any tricks would be greatly appreciated. regards Jules
Sellers in China
When is Ebay going to step up and stop sellers located in China from coming into the feed of a search when you Click AUSTRALIA ONLY, I have to check every seller before I purchase an item, I want to support Australian Businesses not China, this is re...
Ebay customer service on verification issue. OK.
I've been with Ebay 22 years now and as my feedback indicates I've done a lot of transactions.I recently returned to Australia from Korea and had some issues related to verification. I have to say that the customer service via the chat function has b...
How do I issue a refund if payment has been made?
I have a transaction that I thought I'd cancelled.I went thru all the cancellation process, and today the money has been paid to my bank account.I cant honour the transaction, which is why I cancelled it.I need to refund this person, and I cant see h...
Getting paid
Item sold, buyer happy and posted positive comment. Registered buyer and seller since 2012. EBay taken payment of fees immediately. Payment still in hold. No excuse for this. And sadly there is nothing one can do. You are at the mercy of eBay. It has...
Resolved! Postage to Belarus
Hi there, I am in Australia and have only been selling to people who live in Australia. I have just had an enquiry from someone in Belarus asking if I ship to Europe... I'm not sure what to do.Has anyone had any experience in shipping from Australia ...
Change to payment day
This is odd, wondering if it's happened to anybody else. Ebay normally pay me on a Tuesday. like Clockwork. Never had an early or late payment, you can set your watch to the payout timing. However this week, and last week, they paid out on Monday ins...
Resolved! Buyer making offer then not paying
I always have a make on offer on my items for sale. 90% of the time when I buyer makes an offer and I accept the buyer does not pay. I would suggest that it be changed that when a buyer makes an offer they could pay immediately and funds be sent and ...
Degraded desktop experience with new message format
I'm not sure if it's just me, but recently I feel like there's been a significant uptick in buyers who flood my inbox with short, fragmented messages. It nearly gives me a heart attack when I come back from my lunch break to 20 rapid-fire messages fr...
ebay promotional offer 50% Variable Fee credit in July - Jordan 4s offered but I don't sell shoes
HiI'm a seller that sells button badges, the majority of my badges are space or science fiction themed. Ebay has been offering me promotional offers each month ie "50 % off variable fees on new listings" but this month I have been offered 50% Variabl...
can I block a user from sending me messages
I have an eBay user that keeps sending me messages and is being unreasonable, how can I block him from sending me anymore messages?
