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Out of my comfort zone....would love some help.

I have a few Elvis Presley DVD's/CD/and authenticated (but still reproduction from Gracelands archive) memorabilia to sell. As these items are WAY out of my norm, are there any Presley afficiando's out there who can give me an idea of selling prices,...

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The defect stands ...

A couple of days ago I wrote on here about a defect I received for Item Description for a sale that was never completed. The buyer refused to pay so I cancelled the sale. I relisted the item. It sold again shortly afterwards to another buyer who love...

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Questions about refund?

Hi there fellow memebers I wanted some advice on an item that I recently sold, that the buyer is now wanting a refund on? It was a new dress that had the tags removed, but had never been worn, however I did list it as "pre-owned". The buyer paid quic...

Just Rude

Hi Folks Is it just me ??? Lately have been getting the most ridulous offers on my By It Now example Coat $50 and free postage $20 offer including postage Just plain rude rant over Donna

Buyer paid twice. Needs refund.

Hi. I had a buyer pay cash for a pick up item. Several days later he paid me again via paypal and I need to issue a refund. I will use the issue refund button in paypal but will this give me a defect/affect me in any other way ie fees etc.

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Resolved! Sold Item showing as not paid

Hi Can anyone help me please? I sold an item a couple of weeks ago and after I sent the invoice for him to pay via paypal he wanted to pay in cash on pick up as he worked close by and didn't have a paypal account. I said that would be OK and he paid ...

Buyers having trouble paying using frieght option

I sell an item by the meter (Under another seller account) . In the listing I say for upto 5 meters postage is $1.40 then upto 10 meters $2.10 yada yada yada. and I have the postage options set to 'frieght' so I can send an invoice with the correct p...

Resolved! Clearly Another Scam Buyer

We sent out two separate packages to the same buyer 3-days apart about 3-weeks ago. This buyer has a FB score = 453. And is not a seller either.We get a message yesterday that says she has not received her item. Where is it? She would probably not kn...

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Invoiced from Ebay - Would like to contact Ebay

I have sold and item using Ebay auction for $45.00 including 10.00 postage. Now Ebay sent me an invoice for $15.00 for which I don't understand how I was billed for it? Please can someone tells me how to contact Ebay? Thank you.Gina

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Resolved! New seller performance standards - Defects

Hi All, Just wondering if anyone can clarify the defect rating due to roll out tomorrow. Let's say a buyer purchases an item by mistake and the seller initiates the cancel transaction request. Does this still count as a defect? Thanks in advance