Selling

These defects are getting beyond a joke!

Another buyer today who decided that the item won't fit their camera & would like to cancel the transaction.I have no problem in refunding but it is bulls##t that I cop a defect for it. Just like the other 6 that asked to cancel since April. If I buy...

'Defects' Becoming More Buyer Personality than Seller Performance

Two instances of 'defects' on my Seller Dashboard are of concern. First instance is a 'defect' for 2 items which were mutually cancelled (due to the buyer in Chile not willing to pay the relevant postage asked for by PayPal Policies). Instead of just...

Turbo Lister Pictures

Why are there no decent help files for turbo lister? ugh. Anyway. I have listings on turbolister. I have, until now, in options selected to have the photos saved in the turbolister directory, and only the links saved within the database. I have now d...

Why do neutrals and 3 star FB count as defects?

I had been ignoring the changes by ebay, so only recently bothered to look at the 'new seller dashboard'. I have let accidental neutrals slide, on the basis that they didn't affect my score, but suddenly they count as 'defects'. I was also surprised ...

Can't put quantity? WHY ? New style sucks..

Hi Why i can't i change the quantity of item on PC?I have to list it first on PC, and then go to ebay on mobile, where it shows the quanitty option.On pc, i can't find it.It used to be there, but now with the new changes, it's not there..

Problems with listing Analytics

Is anyone else having issues with the Listing Analytics application? When I do a search it says 'You currently have no active listings to review.' But I can still see the performance for all listings, I wanted to see the ranking data though.

Australia Post is ready to listen! Feedback/discussion on their website.

Australia Post has a notice on its homepage inviting comments from the general public. The clickable notice reads "Your Post is evolving. Join the discussion" and then you click through to take a quick poll and then have a chance to make comments on ...

How can ebay still let this seller trade on ebay?

Just stumbled upon a seller as i'm looking to start adding car gauges to my store. He states on his listings, that he and the item is location in Sydney, Austrlalia. He has recieved 127 neutral and 139 Negative in the last month, around 8% Most are o...

I want to delete automatic email to buyer after a sale ?

Every time I sell an item an email is automaticaly sent to the buyer. I want to stop this or at the least edit it. As it is coming from the wrong Email addressI have looked through the manage my store section but can't find it.Any help greatly apprec...

Is it time to call in the ACCC for dealing with malicious competitors?

I believe the term is 'malicious intention to degrade the reputation of a business by slander'. I have a new competitor who is not only stealing my images (even removing the copyright watermarks!) but getting staff to leave negative feedback. Looks l...

Resolved! What Does it Mean when a USERID's Feedback is marked PRIVATE

We have a bidder on one of our items where USERID(private).Where the feedback score normally is we are just seeing private.Never seen this before.Anyone know why this is?

Add Item Specifics ...

I just received an automated message from eBay telling me to add Item Specifics to a listing that already has them??? I have 134 listings and ALL of my listings always have Item Specifics. I give up!!!

suspect buyer ...lost mail

I wouldnt normally try have feed back removed by eBay as it seems like a lost cause so Im posting this letter I sent to eBay to see if theres a chance fairness will prevail.This is the story.....DEAR EBAY.. BLAH BLAH didn't receive her item so I told...

Listing not showing on internatinoal sites.

I have listed item on ebay.com.au which I wish to sell on ebay.co.uk and ebay.com. After talking to support they told me that I have to offer worldwide shipping, which I did. I waited 24hours and looked again. Then rang them back and was told that I ...

Second chance offer?

Around 2 weeks ago I sold an item to somebody and they wanted to pay via bank deposit. I am okay with that... but not when its been over a week and lack of communication from the buyer.Anyway, I have been given a deposit reference number, but not bei...

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