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Forum Posts

Can I retroactively add standard, editable text to every listing?

I would like to add a block of text to every listing in my store, relating to postage, returns, etc. Something I can edit in one place, when necessary, and have it roll through all my listings. (At the moment I'm editing every single listing when I n...

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  • 401 Views
  • 4 replies
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Sales down dramatically

Hi is anyone else experienceing a dramatic decrease in sales? I changed my listing to "free postage" by incorporating the shipping into the price and that is the only thing I have done differently.

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  • 63 replies
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postage rates special discount offered post parcel labels

I want to know where do you get the 10% postage discount ebay offers sellers when they use Post parcel print outto send normal pacels thru Australia post for items up to 500gms is $7.20 , ebay charge us $7.20 so where are the special rates , on top o...

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  • 1300 Views
  • 6 replies
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Help understanding fees/final fee etc please...

Hi there... Scenario - I have a basic store, so no insertion fees. I am selling an item for $24.80 plus $7.20 postage... When I use the calculator, it says I should be paying $2.98 in fees... but I am paying$2.36 + $0.68 (on freight) = $3.04When i us...

Resolved! my fees came to 43% of my sales - this seems to be a very high

My fees for June come to 43% on my sales total - this seems to be a high proportion. I did not know how the 3 x free re-listings process worked and probably paid doubel insersion fees for those? Any other possible reason for the high percentage? Than...

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  • 1241 Views
  • 16 replies
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Thanks AP for losing my items!!!! Any alternative to these monkeys?

Well they've done it again and lost three separate parcels, two were actually to the same delivery centre but to different towns, and both sent on the same day. The other, who knows!!!!I am sick and tired of AP costing me money in losing my items. I'...

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  • 12 replies
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Resolved! PICKUP only.

Why would I consider sending a large article interstate when I clearly stated PICKUP ONLY.Are these people complete morons?

Resolved! Tissue Paper

Ok, we've done the Packing Peanuts and the Bubblewrap Now, Tissue Paper Is there anywhere to buy decent white tissue paper without having to go to the newsagency and buy it in packs of 5 for $5? I've tried the cheaper stuff, and it is worse than home...

Turbolister comfirmation email

Hello Ebayers I am trying to setup turbolister for the first time, it says i need live help i go to that, then it says i need to enter my comfirmation code which isnt being sent to my email, any ideas?

Latest buyer 'Game" to get refund

'Break' the item sent and demand a full refund is the new game. Threaten "will report you"....Then leave negative feedback. And of course a seller cannot leave negative feedback about a buyer. Buyer's bad manners and demands accompany this so one doe...

Limited Postage Rebate Offer ....

During June I used my own packaging so I could take advantage of the 10% money back offer on eBay label postage. I sent 15 x 500g parcels and all are clearly listed on my Sellers Account printout. All I got back was a credit of 72 cents each for 3!!!...

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  • 3 replies
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why do our products include the postage?

Dear seller support,We have relisted some products with free of postage, but on ebay platform, some of them displayed with AUD3.6 postage, such as the listing 281338152267/281349484942. Could you please check why this phermomenon happen?Looking forwa...

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  • 5 replies
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Wrong Defect Rate for Upcoming New Feedback System?

When I look at the display of what my defect rate will be under the new system it says i have 4 defect for item not as described but in actual fact i have 100% 5 stars for that? Anyon else seeing incorrect numbers on there?