on 05-08-2016 12:19 PM
a buy bought our personilsed wedding sticker. she is in USA
she completed payment and left message said" i want silver ink print my writing." then walk away
we did not have silver ink printing listed in our description and we send more then 4 messages to her.
It is been 6 days and still no responding.
What should i do with this trouble buyer?
on 05-08-2016 12:56 PM
on 05-08-2016 02:02 PM
buyer has completed payment. She can do whatever she like on order feedback. We are panic if we get negtiave feedback.
on 05-08-2016 03:06 PM
I wouldn't panic.
If she gives a neg, just reply to it along the lines of fully refunded-buyer wanted ink colour not in listing.
Most other buyers would not judge you harshly for that.