buyer wins auction with no intention of collection

[jerry_can_man]

Recently sold at auction a large item (1.5tones - 30ft length) as local pickup 'as is where is' .Customer wins auction makes no queries before during or after auction. Pays for item and then wants a refund. He has walked out of the three auction wins in the last two months

[*sparklz*]

Block them from being able to purchase from you

Refund them LESS the fees it has cost you.

[jerry_can_man]

Thanks Sparklz, unfortunately, I have now incurred storage fees as I have passed the agreed removal date with the land owner where the item is stored. I sold it at auction cheap so I wouldn't have to move it or store it and now I have to find another buyer and that could potentially take a long time...The item is a bit odd.