calculate postage

[hgplaza]

HI,

i am in the headache, some item listing could not find "calculate postage"service  while i choose "calculated: cost vaires by buyer location".  so the result is buyer can not find his location relative postage, even he inserted his PO code.

thanks for anyone can help.

[putney32]

did you put  the exact dimensions and weight of the parcel into the calculator before you submitted the listing?