I had a person buy two lots of YOYOS and paid full postage of $24
Postage was $12 on both Items.
When I noticed the same person had purchased both items I immediately gave
a refund of $12 and both items were posted together.
The first item was $50 +$12 postage
final value fee $8.61
The second item $65 +$12 postage final value fee 10.62
Three phone calls later to eBay an hour on the last one explaining the buyer paid postage twice and that I had given him a refund of $12 postage through ebay.
I told eBay I have been charged final value fees on the second item of $10.62 and that this is on correct the final value should be calculated on $65.
The final value fee should be $9.10 the difference $1.50
Ebay is charging approximately 14% on selling price plus postage price.
Give us a break.
The lady from eBay blamed the buyer and would not give me the difference $1.50
Both items were bought on the same day and the refund given the same day through ebay.
EBay are lousy she suggested I should not have given the postage refund.
I did the right thing but not according to ebay.
I am very diaspointed with ebay.
I have had enough of eBay and seriously considering closing my account
Regards Ray
