eBay sent an invoice showing incorrect shipping cost

I have sold an LP record and an EP record. When the buyer paid I found that he had ben charged $2 shipping for the LP and $2 shipping for the EP. I checked my listing and found that if I looked at the shipping cost for the LP it was $10 (which is what I charge). Shipping for both LP and EP would have totalled $10. Why has eBay invoiced the buyer for $2 each for the LP and EP?

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eBay sent an invoice showing incorrect shipping cost

sorry, no idea....go to HELP  and have a 'live chat' with ebay

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eBay sent an invoice showing incorrect shipping cost

You may have to check exactly, what postage rules you have set for automatically combining postage.

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