ebay labels

[phorum_junkie*]

I just printed a label and then realised I had done a 500g one instead of a 3kg so cancelled and processes the correct one. Trouble is I can't find any way to get rid of the first tracing number in the records so it is showing as an order with two packages. Hope the buyer doesn't think I chopped her book in half to send it in 2 parcels lol.

Anyone know how to fix it?

[bronwynsgold]

If you cancelled it will be ok and should record that in the section where you manage lables.

you will be refunded at the end of the period by ebay. Cheers

[digital*ghost · Accepted solution]

I don't think you can delete them, but I've been able to edit them successfully (this seemed to not be possible either a while ago, as any edits made wouldn't save), so I'd probably edit the void one to just a series of 0's or similar. 

[phorum_junkie*]

Thanks DG, I tried clicking on edit before but it would not let me change anything, it must have caught up with itself now as I could delete the wrong number.