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Forum Posts
Reporting Members - Unfair Negative
Hi SellersI am trying to report an unfair negative from a buyer - I am getting a message saying "we are making some updates and will be back soon". Anyone now how long this update has been going on? And will the updates finally favour Sellers? Incide...
refunding a bad buyer
i sold an item on ebay, somebody bid, they didnt pay.. i inboxed them 3 times, then it reached the timeperiod where you oculd launch an unpaid item case, so this has almost been a week gone bye.I relisted the item as i was just waiting for ebay to gi...
Buyer got refund, what happens after 10 days?
Hi, I just cancelled and refunded an order. Ebay says the purchaser has 10 days to confirm the refund. What hapens after that, if he doesn't confirm? He paid by paypal.
Aust Post parcel truck fire affecting VIC parcels heading to NSW and QLD
Did anyone else easy about this. There may well be a few unhappy buyers this week (including mine possibly). http://www.smh.com.au/national/another-australia-post-truck-catches-fire-on-the-hume-highway-20160909-grd8ko.html
Return to Sender Postage Question
I sent a parcel 2 weeks ago to a buyer in Victoria. Last week the My Post app alerted me that it was being returned to sender "receiver not known at this address". I contacted the buyer to let her know what had happened and asked her to confirm the a...
How to lose your eBay account over ONE dishonest buyer.
Here is an example of eBay incompetence and lack of fair dealing with a seller. Anyone got any suggestions, we are trying the ombudsman as eBay don't want to know. My friend Claire, has been a long time eBay seller. eBay cancelled her long time accou...
SELLER / ITEM DESCRIPTION
Hello, I recently sold a mobile phone that I had up for auction for 7 days. The final bidder didn't read the description properly, paid for the item and now wants a refund. The listing said a no return policy. I am not willing to refund him the money...
Resolved! Buyer wants me to issue an invoice and she hasn't bid yet?
Not sure how to handle this one. Buyer wants me to issue an invoice for an item which is still live. I didn't set up a Buy It Now option. There are currently no bids on this item and I am happy to sell the item to her. But how do I issue an invoice i...
Feedback System is a complete FAILURE
I would like to stress my opinion on the complete failure of the ebay feedback system. As a business seller in all my seller adds i offer a complete refund or product replacement with no questions asked, weather it be postal damage, buyer not happy ,...
Clumsy fingers !!
Yesterday, I had a BIN sale of one of my items, but a couple of minutes later, a message from the buyer explaining that she had pushed the BIN button in error and could I cancel the purchase. I suspect that this was 'buyer's remorse', but that's neit...
Help! Sold item don't know what to do next!
Hi thereI listed a Samsung phone and VR headset and it has sold. I tried to list as pick up only (I'm in Australia New South Wales and a buyer in England has now bought it. I just feel really lost, wanted to sell to a person who could pick up. I don'...
Pay Pal scam??
Recieved this email and follow up reminders (see attachment) asking me to claim the amount .The email address is correct and the links take you to the Pay Pal login but but the their return email address looks doggie and i dont know why i should be r...
Ebay buyer wants to pick up item?
I sold an item and the buyer wants to pick up the item instead. I did not orginally choose pick up for the postage option so what should I do now? Is there a way to change the option or should I tell him I need the money in cash?
Autograph Selling
Why are people allowed to get autographs or concert tickets & sell them on Ebay at high prices? Singers are clearly displaying their anger at this happening and the real fans getting ripped off. What does Ebay propose to do to stop this happening?
why hasnt ebay fixed their delivery date estimator
they used to say the item should be delivered within a timeframe (ie. 7th-11th Oct) now I'm noticing them stating specific delivery dates (on or before 7th Oct) which is earlier than what Auspost indicates. Furthermore they dont seem to calculate the...
