fraudulent customer doing chargebacks

[laptopkieran]

Hi, i have had a customer buy 8 items off me in separate transactions adding up to a total of $2910.00. Then two other sellers contacted me and told me that the buyer does chargebacks.

After checking my paypal, i noticed that for every transaction the buyer used a diffrent paypal account, and already has three "Unauthorised transaction" disputes open against me.

I sent Paypal and Ebay a email explaining what this buyer is doing to multiple sellers, and all i got back was a stupid email telling me to make sure that the money is in my paypal account before sending  items...

So now i am lost of what to do.. so thought i would come to this forum and see if any experienced sellers could give me  some suggestions on what to do next?.

I think Ebay should be getting the authorities onto the buyer, not giving him his money back.

[laptopkieran]

And i would just like to note that Ebay were very helpful when i contacted them through the "chat with us" live chat thing.

[lyndal1838]

If you do not repay any money to paypal they will ruin your credit rating...they will send in the debt collectors.

[cq_tech]

You may end up having to put the whole sorry mess into the hands of the Financial Ombudsmans Service who will 'encourage' Paypal to do the right thing with their very big and powerful stick.

Link to FOS... http://www.fos.org.au/centric/home_page/resolving_disputes/how_to_lodge_a_dispute.jsp