funds are not been transferred by ebay

[ohanes2004]

have sold item which was local pick, buyer paid and provided the buyer code, ebay showing funds available but not making the transfer? How can I contact ebay to point out the issue to get it resolved?

Thanks in advance

[sandypebbles]

Do you mean not making them transfer as they are on hold due to you being seen as a 'new' seller by eBay or something else?

Your only other feedback as a seller was from more than a year ago, so you will have the 30 day hold 

Assuming you fully completed sign up to Managed Payments with all the correct information, and were verified to sell

Payments on hold | eBay

[ohanes2004]

thanks for getting to me, appreciated.

I have sold item two weeks ago and got paid for it, I have got after that notification to verify my account by ebay making two payment which I received but don't know where to enter them in ebay

Regards

ohanes

[sandypebbles]

Registering as a seller | eBay

Scroll down to Using microdeposits   (I assume that is what you mean by eBay making two payments?

[ohanes2004]

yes indeed, I can't find anywhere says micropayment, there text

there is "learn more" when I click on it just says what is the microdeposit and back button, so I assume they will send me some new notification since I have received the two microdeposits?

[sandypebbles]

If you have received them, you need to verify the amounts you received

How long ago did they go into your bank account?

From the link I gave

Here's how to verify your account using microdeposits:

1. Sign in to Seller Hub or My eBay.
2. Select the banner to verify your bank account.
3. Select Verify with microdeposits.
4. Once they've reached your account (1-3 business days), sign in to Seller Hub or My eBay.
5. Select the banner to verify your bank account and enter the microdeposit amounts.

It can take up to 3 business days for microdeposits to reach your account, and we'll email you to confirm they've arrived. The microdeposits will be withdrawn from your bank account within a few days.

Tip
Don't attempt to enter any amounts until the microdeposits have reached your bank account, as this could cause issues with verifying your account.

[ohanes2004]

the transactions already in my bank account, but I don't have any banner to select, that is the issue

[sandypebbles]

I know, but as I said, how long ago did they hit your bank account?

I ask because eBay may be 'slightly behind' since today is only Monday, you might need to wait until later today or tomorrow for the banner

Unless they reach your bank account right after you sold (two weeks ago) or even a week ago

If that is the case, then you might need to contact eBay if it has been a while and there is still no banner

[ohanes2004]

to start with there was a red banner, then it disappeared.

Deposits  showed up just today,  Not sure how to even contact them, not option for doing so as far as I can see

[sandypebbles]

eBay Help is at the top of every page

If they only hit your account today, it could simply be just eBay 'lagging' 

Or you could trying clearing your cookies etc and refreshing and checking

Or are you on the eBay app on your phone (I think I recall another member saying something about not getting the banner on a mobile device)