on 15-07-2016 09:45 PM
Hi,
i was wanting to open an unpaid item dispute but found I opened a cancel transaction request instead.
So, found out too late that I may not get fvf back.
is there a way to change to an unpaid item dispute in order for assurance of fvf back?
Thanks
on 15-07-2016 09:59 PM
Short answer.....unfortunately you cannot change the dispute.
on 15-07-2016 10:21 PM
If the buyer doesn't reject the cancellation request you will be credited your FVF when the cancellation times out - 10 days.
Attention to detail is not necessarily an indication of OCD. It can be considered an indication of good business practice.