on โ22-11-2014 06:31 PM
I have had a buyer open a returns request of which I have agreed to without any fuss
just looking a the new returns menu which shows open cases and noted the following
step one - we have informed buyer to ship the item back by 26 NOV
step two - wait to get the item back before you refund buyer
step three four five blah blah blah
but then
Refund Due Date 24 NOV ???
step one - buyer to ship item back by 26 NOV
streamlined returns ... I don't think so lol
on โ22-11-2014 07:22 PM
Tippacle Ebay.
Do you have to pay for their return postage also.
on โ22-11-2014 08:27 PM
dear oh dear ... eBay, eBay, eBay ....
eBay can never seem to implement ANY of the schemes or systems they come up with EFFECTIVELY without GLITCHES and/or MISLEADING INFORMATION
on โ22-11-2014 09:46 PM
on โ22-11-2014 10:17 PM
*shakes head*
unfortunately I think the problems, glitches and the backlash are only just starting in Oz - IMO it will end in many more sellers and buyers looking elsewhere ...
The significant incompetence (and corporate arrogance) of the service provider that reaps billions for the online service it provides is revealing itself at new levels and impacting too negatively on too many of its "defective" subscribers.
on โ22-11-2014 10:32 PM
on โ22-11-2014 10:35 PM
ditto HBH
on โ23-11-2014 06:40 AM
OMG Cats what's going on, this is the second time you have a greed with me.
on โ23-11-2014 07:43 AM
i got my first refund request this morning. it's all too confusing and I can't be bothered to learn about it. Better things to do. a refund should be simple. the buyer purchased in error. told the buyer no issues with the refund but I have not a clue how the system works please contact ebay to organise it as I cant just refund as I get a defect. if ebay want to implement a **bleep** process they can deal with the **bleep** that goes with it i'm not interested. with a bit of luck it will put the buyer off buying on here in future and they will come direct where a refund can be organised at the click of a button not some **bleep** convoluted process.
on โ23-11-2014 10:46 PM