handled with care .... not

[thecatspjs]

going viral on Facebook ATM caught on camera at Adelaide Airport yesterday

[*lady*godiva*]

The companies probably put more and more pressure on the workers to deliver more products in the same or less time frame to reduce costs. Though those blokes seem to be just uncaring, so might not be from unrealistic company expectations.

The sad thing though is that they and other transport companies will now probably just reorganise where they load their trucks and not do it in the public eye.

I always think of the Rolls Royce breakdown system. You will never see a rolls royce being towed or on the side of the road for extended periods. The car comes with roadside assistance where they send out an enclosed truck to collect your car if it breaks down - hence maintaining the company perception of superior reliability of their product. People don't see rollers broken down, so they must be reliable cars.

[lolobgo]

I heard those guys have been "stood down" 

Thank goodness i haven't been buying anything lately! 

[wilk1149]

I particularly love the way the report on the news said they didn't know they were being filmed. So when being watched they do it one way and when not they couldn't give a toss. See what I did there. I would have a guess that what the world saw was a regular occurrence and on a bad day the parcels are probably kicked around like footballs. Having received many parcels that are damaged, particularly with the corners caved in I was in the habit off bubble wrapping, boxing, bubble wrapping and boxing again. Just to try and alleviate damage from such sort of handling. One must also take into account that nearly all parcels are checked for drugs and this usually involves a fully grown German shepherd running up and down on top off the parcels. I have had plenty of heated discussions with sellers that are under the impression that a layer of brown paper is sufficient protection against the rigours of parcel transport

[i-love-my-sheep]

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@wilk1149 wrote:

I have had plenty of heated discussions with sellers that are under the impression that a layer of brown paper is sufficient protection against the rigours of parcel transport

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I had a seller send me 4 crockery plates a few years ago. They were sat on top of each other, with a sheet of kitchen paper between them, then wrapped together in a single layer of newspaper. Then she put them into a 3kg satchel. Of course, you could imagine what happened. When I contacted her, she couldn't see what the issue was. What really peeved me was, it wasn't until the fragments arrived that I realised she lived half an hour from here and I could have gone and picked them up. It took hells own time trying to get a refund out of her.

I don't think this mishandling of packages is anything new. 10+ years ago, I was looking out the window at work and the courier was there picking up some fragile medical equipment to send back to Sydney that we had borrowed. They were drop kicking the boxes into the back of the van. A few weeks before I had seen them kicking the boxes of stores out of the van. It got the better of me and I rang the courier company and their boss was NOT impressed. They were summonsed back to the depot and promptly sacked.

That company is known around town for flogging its employees to death. The staff turnover is huge. Basically they are given 16 hours worth of work to be done in 8. It's no excuse for drop kicking boxes of stuff though, regardless of what's in them.

[wilk1149]

Makes it even more infuriating when you have paid three times the cost of actual postage charge. These sellers are the ones that always claim that it is the first time it has ever happened too. I must be the most unlucky recipient of parcels on the planet

[old_holdens_never_die]

Australia Post handles parcels this way as well...... My local post office always told me when sending goods to expect something akin to the following - standing on a chair in one corner of a large room and hurling the parcel from above your head to the other side of the room! - The moral of their story was/is Pack Accordingly!

[ajarnjenny]

You really can't pack china or glass against that kind of treatment, though.

This was on the Daily Mail Newspaper site this morning!

[van_werkhoven]

This is why I am SO thankful I only deal in nice, soft, squishy textiles...

I'm not sure my nerves could stand shipping anything breakable!

[van_werkhoven]

http://dontthrowmypackage.com/

There's a website for this. This is awesome. I am literally about to pop some popcorn and spend the night watching videos from this website. I love the internet.

[thecatspjs]

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@van_werkhoven wrote:

This is why I am SO thankful I only deal in nice, soft, squishy textiles...

I'm not sure my nerves could stand shipping anything breakable!

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One of my previous dabble markets on eBay was collectables that were frequently extremely breakable.  I did not have too many issues with breakages, as I packaged in a manner consistent with having to travel through a war zone, but this in itself was very time consuming, and the worry was always there with precious, fragile cargo, this certainly contributed to me moving out of this market long ago - and concentrating on selling more "hardy" or less fragile items in terms of freight.

Nonetheless I have a deep empathy for online sellers in this area that may have seen this video as I reckon it would serve to push their blood pressure up a notch or two.