on 07-08-2013 12:27 AM - last edited on 15-08-2013 10:00 AM by luna-2304
on 07-08-2013 12:31 AM
If the buyer did not pay then ebay do not know this so you need to open a non payer dispute 4 days or more after the sale date and if still not paid 4 days later close the dispute and you will then get your fees refunded and the buyer gets a non payer strike.
So if the option is still there to resolve a problem open the dispute now and close it in 4 days time.
on 14-08-2013 07:21 PM
i did then i relisterd it and it did not sell
on 14-08-2013 07:29 PM
Did you CLOSE the case?
The very large pic attached to your OP seems to be advertising rather than relevant information.
If you open and close a NPB case you will get your selling fees refunded. If you relist and subsequently sell, you MAY get your relisting fees refunded. Depending on the number of times you relisted - only the first one counts, and only if it sells that time around.
There is a link to the site map at the bottom of every page. Use it; it is a mine of information.