how do I contact ebay australia?

[antechinus55]

I cannot cancel an item, which has been sold elsewhere. I have a buyer who insists s/he has paid for the item. I cannot find any record of the payment in my PayPal account, which is the payment method the buyer says they have used. I DON'T THINK it's a scam and I will repay the buyer if I can confirm payment, but I want to talk/chat with an actual ebay person about all this.

[sandypebbles]

It is there when I look, huge white banner at the very bottom of the page

Not that it would be much use over the Easter long weekend

But it is 100% there

[sandypebbles]

You can contact eBay directly

During their normal operating hours

Or, you could start your own thread on the forum and members who have actual experience with buying and selling on eBay can offer you help/advice/tips

The eBay CS staff do not, but read from scripts on the screen in front of them

For anything 'big' or anything inside your actual eBay account, you will need a supervisor 

[eatshteby]

ebay I have been a member for 20 years how dare you demand I show a foreign government my drivers liscence or passport?????

[sandypebbles]

Then contact them and tell them

Instead of having your little rant here and abusing a fellow member who has nothing to do with it

It does not matter one jot how long you have been a member

eBay are not going to read here just for you, nor make special rules for you

Nobody is forcing you to sell anything