is it fair to leave a negative if buyer didn't like the movie they bought?

[mr.glow]

title says it all.

[***super_nova***]

and make them call you, let them waste thier money.

as usual you have no idea what you are talking about; calls to eBay are free.  To be able to claim "defamation" the comment actually needs to be defamatory, which this one is not really.

if you think that by posting here a lot will make people buy from you, well....... that is your problem

[arnl7178]

Do what I done, click on the customer support tab, demand they call you sir before you continue their conversation(you are their customer no matter what they say),(not the buyer).

Seriously, if I was on the other end of the phone, and you demanded I call you Sir, I think I would burst out laughing.

You've done nothing for the person on the other end to warrant being called "SIR".

You're their customer? Ok, but you're not their superior!

I wouldn't even call my father Sir, so I most definitely wouldn't call someone that who DEMANDED it.

You've got serious issues buddy!

[kustomizer99]

It's only fair if the seller actually produced, directed and/or starred in the movie.

[thesoulyearns]

mr.glow, their neg doesn't specifically say they disliked the movie. It just says it wasn't what they had hoped for.

Was it really Like New condition? Is there anything you can think of that may have differed from the description?

[thesoulyearns]

You could send them a Feedback Revision request. I was so fortunate in my early days of selling that a buyer responded to a feedback request. They bought a game that did work but it sometimes needed a little shake or blow, so I just let them know and they were able to get it going.

So if there's anything you can think of that may help the buyer to change their feedback, kindly send them a message asking what they weren't happy with and if there is any way to rectify that.

[dylan11235813]

To be honest yes I do. Did the product live up to expectations? Admittedly how good or bad a movie is, is up to the individual but some movies are just shocking.

I might grab my handycam and shoot 2 hours of footage make up some excellent cover pics and sell it on ebay with a catchy title. Maybe even register a production company to make it seem like it was something special. Should I get bad feedback if I did this?

What movie was it?

[mr.glow]

like new - not a scratch on it

and I had put it in a new case as well

no answer to first message, so will try another and see if I get a response otherwise will have to ring him in a day or two.

just wish I knew what the problem was, the dsr stars and such are supposed to help you do better but when you don't know what the problem is .............................? 

[davewil1964]

Given it was a commercial production, dylan, I doubt the subject matter should come into it, if that is the buyer's issue.

It's not a classic, but it's not that bad a movie.

[dylan11235813]

Given it was a commercial production, dylan, I doubt the subject matter should come into it, if that is the buyer's issue.

It's not a classic, but it's not that bad a movie.

What makes you think that my DVD is not a comercial production. The point I was getting at was the quality of the movie not if it is good/bad which is up to the viewer.

[i-once-was-bump]

like new - not a scratch on it

and I had put it in a new case as well

no answer to first message, so will try another and see if I get a response otherwise will have to ring him in a day or two.

just wish I knew what the problem was, the dsr stars and such are supposed to help you do better but when you don't know what the problem is .............................? 

Goodness me, leave the buyer alone and wait a week or two then send a request for feedback revision.

If you keep up this sort of contact you might just make then annoyed and then there will be no hope to get the negative removed.