parcel lockers

[vnaill]

I send out large letters and mostly the post office don't  deliver to parcel lockers, I can block buyers with PO boxes (I don't) but cannot find a a way of blocking parcel lockers, any help would be appreciated.

thank you

[paper-jack]

I send all items with tracking and don't worry about whether PO box / locker whatever. I assume if an item is too big for the box/locker, the Post Office leave a card or send message re pick up. Never had a problem, so far.

[vnaill]

Thank you, but its a large letter and not worth the expense of tracking

[siddieswans]

There is a list of what is not suitable for parcel lockers here

https://auspost.com.au/sending/parcels-australia/247-parcel-locker

It has happened to me twice - once with a normal (untracked letter) and once with a tracked letter. Oh and also once with a signature on delivery parcel. In each case I just wrote to the buyer, explaining that their item could not be addressed to a parcel locker, and asking for an alternative address.  (Or I could cancel the sale.) They each replied promptly with an alternative address. I do not see how you could block parcel locker addresses.

[padi*0409]

Obviously if it's a parcel locker then AP is within their rights not to send a letter to it.

Either ask the buyer for a street address or cancel the sale citing "unable to post to this address".

Edit. Snap Siddles.

[vnaill]

Thank you, yes seems like you cant block a parcel locker.

[vnaill · Accepted solution]

Thank you, I will ask for alternative address in future

[twyngwyn]

Wow....I always send large letters (untracked) to P/L....had no idea!

I haven't had a problem though, yet 😲

[mytreechange]

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@twyngwyn wrote:

Wow....I always send large letters (untracked) to P/L....had no idea!

I haven't had a problem though, yet 😲

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Same here, although we don't get very many of them & we haven't had any claim INR or returned to us, so there must be some way they get to the recipient.

[davewil1964]

Somebody on here remarked some time ago that item not suitable for parcel lockers would be diverted to the recipient's home address.

Not sure how true it is, but I send letters to PLs and have yet to cop an INR.