on โ07-05-2015 08:28 PM
this is what i sold
http://www.ebay.com.au/itm/321742440958?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649
it costs 7 dollars to send blu rays out of tassie and here are the messages from the buyer i dont know how to change the postage and if i should?? here are the messages
message 1
hi coulp you please post in a padded envolope for $2 please? ๐
message 2
you just need a larger envelope enough to fit it (...
message 3
hi could you please adjust post so i can pay for it...
what should i do?? i have been having so much problems with buyers and postage ....... and i never used too
on โ07-05-2015 11:07 PM
sorry but why should i pander to buyers like this??
on โ07-05-2015 11:16 PM
@carly_and_judy wrote:sorry but why should i pander to buyers like this??
You shouldn't.
Postage costs (and method) do not have to be negotiable. If you've already made it clear that they aren't (negotiable), I wouldn't respond to any further requests, except to maybe do/say nothing but issue a new invoice with the full, original P&H charge every time they ask for $2 post.
โ07-05-2015 11:25 PM - edited โ07-05-2015 11:27 PM
i sent another invoice with this message
hi postage is what it is if you want to do a mutal cancellation that is fine but i will not post for 2 dollars
they are from WA and im from tasmania 7 dollars postage is about right for a blu ray
on โ07-05-2015 11:57 PM
they are from WA and im from tasmania 7 dollars postage is about right for a blu ray
Actually, it isn't. There's no reason it shouldn't go through for $1.40 plus the cost of a padded bag since blu-rays are thin enough to be sent as letters.
However, that isn't the point.
The point is that you have clearly set the postage as $7.00 in the ad. When your buyer bid on that item, he/she agreed to the pay that amount. It is a little cheeky to ask for a discount afterwards.
All that said and done, I would say that he/she has every right to leave you low DSR for Postage & Handling charges if you go ahead and post it as a $1.40 letter rather than a $7.45 parcel. Just be aware of that.
โ08-05-2015 12:06 AM - edited โ08-05-2015 12:08 AM
@carly_and_judy wrote:this is what i sold
http://www.ebay.com.au/itm/321742440958?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649
it costs 7 dollars to send blu rays out of tassie and here are the messages from the buyer i dont know how to change the postage and if i should?? here are the messages
message 1
hi coulp you please post in a padded envolope for $2 please? ๐
message 2
you just need a larger envelope enough to fit it (...
message 3
hi could you please adjust post so i can pay for it...
what should i do?? i have been having so much problems with buyers and postage ....... and i never used too
I am sorry, I just can't see that is a buyers fault that you can not say no in a manner that is quite clear that you will not consider offers outside of your terms and conditions or sell with different conditions that they purchased the item at.
Be firm. Open an unpaid dispute if they do not pay. close it after 4 days if they still do not pay. Block them. Move on.
on โ08-05-2015 05:10 AM
on โ08-05-2015 08:15 AM
The eBay policy is very clear with regards to buyer requests for a change of postage cost/method. Buyers can ask for a postage option that will cost more than what was stated in the listing, but policy says they can't demand a change to the postage method that was in the listing.
I would stick to the postage amount that was in the listing in the hope that the buyer decides to not pay. If they do pay they have the opportunity to ding your DSRs. I think if they leave a negative or neutral on the basis of a $7 postage cost rather than a $2 cost then that negative/neutral could have grounds for removal as the demand for $2 postage is against eBay's own policy, but removal would depend on them commenting about the postage cost in their comment.
โ08-05-2015 08:48 AM - edited โ08-05-2015 08:50 AM
I also buy the padded bag on ebay 160 x 230 but by the 100s so are cheaper and the blue ray fits into it, and will go through the slot, without any more packaging around it.
If you have to buy one large bubble mailer from the po, will be near $2 just for that plus $1.40 for stamps, and don't forget the 10% fees on postage, so you would be looking at nearly $4.00
I also buy the flat mailing boxes the same size, these are great for my handmade cards also on ebay.
on โ08-05-2015 12:02 PM
@heihachi_73 wrote:
As a seller of video games for years, I can say right now that it costs either $1.40 or $2.10 at the counter to send a CD, DVD or Blu-Ray disc in a bubble mailer
I've sold and sent a ton of standard DVDs the same way, but the bottom line here is that the buyer has no right to insist the seller posts via a different method, and they certainly have no right to dictate the cost of a different method. ๐
on โ09-05-2015 05:07 AM