revising an invoice

[gumleaf_goodies]

A buyer purchased an item from me and before I sent the invoice, she indicated she was interested in another similar item and asked about combined postage.  I am happy to do so and messaged her back. Within a short time, this second item was purchased -- by another buyer -- but I didn't realise it was a different person and have really mucked up the invoice of the first buyer. The Help page infers that I can send a revised invoice, but I haven't been able to find that option anywhere. Is it possible? 

[bigbrickshop]

In the Sold section of your My eBay on the right hand side of your item click on More Actions and there should be an option to Send Invoice. CLick on that and make the revisions, click Preview if you want to check it and then click Send.

[gumleaf_goodies]

That's what the Help section suggested, but I don't have that option in my drop down list (see attached file).

It's complicated, but buyer 1 bought item 1, and when item 2 was purchased, I assumed it was buyer 1 again. But in fact it was buyer 2. (I blame this really bad cold that has laid me low for the last couple of days). Buyer 2 paid before I even sent an invoice. 

So I have already sent an invoice to buyer 1, but didn't include the postage as it had been added to the buyer 2's invoice. I need to add postage to buyer 1's invoice (which happens to be $3 more than the price of the purchased item), so I can't really just let it go.

[bigbrickshop]

[gumleaf_goodies]

Well now I REALLY feel like an idiot. I was looking for REsend invoice, not realising that Send Invoice would allow me to make the necessary change (adding postage). Thank you for your patience and help. 

[bigbrickshop]

No worries. Glad you got it sorted.