selling internationally not visible
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on โ19-01-2014 08:08 PM
I setup an auction that has been going for over 3 days. It is listed as International shipping, shipping prices set etc but is ony visible on ebay.com.au
I have read on here that there's a 24 hour wait period, but it's been almost 80 hours. Is this normal? I feel like cancelling the auction as this is a bit ridiculous.
Any ideas?
selling internationally not visible
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on โ20-01-2014 12:38 PM
3 days left, still only visible on ebay.com.au
Able to search by item number but this isn't very useful unless you know what it is!
Can anyone shed any light?
selling internationally not visible
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on โ20-01-2014 01:26 PM
Try logging in to www.ebay.com and www.ebay.co.uk (USA eBay & UK eBay) - put 'Ralph Lauren Jeans' in the search bar and see if your jeans are visible in search results.
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on โ20-01-2014 01:51 PM
still not visible
selling internationally not visible
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on โ20-01-2014 02:24 PM
Are they able to be found at all (there should be main search results, which don't always show international listings, but if you click 'world wide', it should bring up international listings, which yours would be as it's located in Australia).
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on โ20-01-2014 04:30 PM
as per my first post they're only able to be found by searching the item number
worldwide has always been selected too
pretty poor service if you ask me
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on โ20-01-2014 04:50 PM
Ok, did you use a flat rate for all international locations or did you specify costs to individual locations? (The latter helps with visibility, especially on the US and UK sites).
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on โ20-01-2014 04:53 PM
for the first 2 days that it didn't appear I had it set to price depending on location, then I changed it to a flat rate 2 days ago to see if this would help
neither option worked
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on โ20-01-2014 05:05 PM
There are a lot of different ways postage can be done, if by "according to location" you selected one shipping option under calculated postage, that's not actually the same as specifying P&H to individual locations.
In the international postage section, you can select "Custom Location", pick the US, put in a P&H price, then use "offer an additional service" to specify cost separately to the UK, repeat for all individual locations that you want, and you can still add a flat rate to everywhere else you might post to, and that gives you the best shot of being visible on the US and UK sites (eBay don't outright guarantee it). It doesn't matter if postage to the US and UK will be the same, doing it this way is still recommended.
All that being said, your listing should actually show up when switching to worldwide, regardless of the way postage has been done.
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on โ20-01-2014 05:14 PM
i know, it's ridiculous
if there wasn't a bid on it already i'd just pull it and relist it on ebay.com
should've done that from the start i guess.

