sick of buyers complaining

[almighty_punchies]

I am so over some of the buyers of this site take this one for example a buyer purchaases mulitply items and pays straight away not waiting for me to combine postage after receiving the items they then has a hide to message me saying unless i refund the differenxe they would leave me megative / neutral feedback what gives and are they allowed to do this ??? I do state everywhere on my listings please wait for combined invoice before making payment on muliple items...

[cns_jewelry]

Better to use free postage and include the postage fee into your price.

[phorum_junkie*]

If they paid for each item individually then you should have treated them as individual transactions and posted individually.

If you posted them in one parcel then the buyer is entitled to be annoyed as they did not get the service they paid for.

If you sent with tracking for seller protection then you could only apply the tracing number to one item and the buyer would hands down win a dispute for each of the other transactions.

[*kazumi*]

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@diamond-halo wrote:

pay pal fees should have been built into the item cost.

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When you refund through PP the fee paid on that amount will be refunded to you.  So you definitely do NOT deduct PP fee from waht you are refunding.