I saw a great answer on the boards not too long ago, I am very sorry that I did not make a note of the original poster's name; I thought it was so efficient I copied it down ....................
"Dear xxxxxxx
Sure, no problem. I understand you would prefer to cancel your purchase.
The method I use for closing a transaction is to follow the case procedure through ebay, hence you will still have the opportunity to purchase by paying within 4 days. Should you still wish to cancel the transaction, simply ignore the case and I shall close it on day 4. This then ensures that my ebay fees are credited back to my account. Thank you for your understanding.
Kind regards,
Open a non paying case, this way buyer gets a strike against their account and you are ensured of getting fees back.
If you send a cancellation he may not tick it and you will need to wait 7 days anyway before it's cancelled and you can relist. If he ticks non acceptance, you don't get the fees back and you can no longer open a case."
