winning bidder does not want to pay

[rtkbsrtkbs]

the winning bidder changed his mind and  does not want to pay for the items to the value of $305. what cani do about this? also ebay are asking me to pay them their 10 percent on thesale. where do i go from here?

[curraone]

file a non paying buyer dispute - you will get your final value fees back, the buyer will get a strike

put the buyer on your blocked buyer list.

[putney32 · Accepted solution]

after 4 days open a non payer dispute, wait 4 more days and close it (important part) then ebay will refund your fvf.

[rtkbsrtkbs]

Many Thanks putney32, good advice... i will follow thru, cheers.

[rtkbsrtkbs · Accepted solution]

Many thanks for your advice. i will follow through, no one wants to pay ebay fees for a non sale...thanks again

[i-love-my-sheep · Accepted solution]

Don't forget to close it. The time you can close will be in the resolution centre. If you forget to close it and ebay closes it after 30 days, you don't get your fees back. Also, don't forget to add the buyer to your blocked list as already mentioned. Otherwise, they will likely do the same thing again.

[rtkbsrtkbs · Accepted solution]

hi ilovemychooks, good advice about closing and blocking.  thanks v much. cheers.

[firstbornsue]

My no payer has defaulted 5 times just in May . Ebay message they will not open case until 12 June in spite of another message which states they will open a case after 4 days !

[i-love-my-sheep]

You need to open the case after 4 days. I noticed 3  sold items on your list. Not sure which one is the defaulter, but they are all now able to have a case opened against them. I would also be adjusting your settings so people with more than 2 defaults in 12 months can't bid on your items......not to mention putting the current offending buyer on your blocked list. 

Just curious, how do you know your buyer has 5 defaults just in May? I'd love to know where that info is to check up on people who have bid on my stuff.

[k1ooo-slr-sales]

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@ilovemychooks wrote:

Just curious, how do you know your buyer has 5 defaults just in May? I'd love to know where that info is to check up on people who have bid on my stuff.

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the buyer probably has 5 'false-positives' showing on their feedback in May