Ebay timing out when retracting a bid

[dougrutherford]

Hi there

I am unable to retract a bid as a buyer. The seller has agreed to the retraction and asked that I click the retract button. I have used the web and mobile interface to try to do this, but it times out for both (has been doing this all day - on mobile internet and wifi). Grateful for help to resolve this. Order 284822796353.

[papermoon.lady]

We are just ordinary members here, not eBay staff.

There have been other people with the same problem recently, so maybe there is a problem on their side.

I think the seller could still cancel your bid, but if not, maybe you can contact eBay via live chat during business hours (from the help page).