On 21/10/19, I marked four (4) items as having been posted. 21/10/19 was the due date for those items to be posted. Today, 22/10/19, I checked my account and I saw that those items were no longer marked as having been posted! For some reason the ebay system reversed what I had done. I have therefore just marked those items as having been posted again but the 'date posted' is now recorded as 22/10/19 which is one day late. I know that the glitch in the ebay system that caused this problem will result in four (4) negative ratings against me for late postage. Like all legitimate sellers, our performance rating is very important to us. Those items were not posted late and a check against the tracking numbers (added to each of the four sales records) will prove that. I therefore want ebay to amend the sales records showing that each of those items were in fact posted on 21/10/19. In my experience ebay don't read (or care very much) about issues raised by sellers but just in case someone within ebay does read this, the sales numbers of the four (4) items that I have refered to are; 10-04015-77234 01-04016-60721 08-04018-35461 13-04025-32305 If someone can tell me how to fix this and other ebay system failures lately, e.g. I also can't cancel some orders placed by mistake by buyers at the moment, I would appreciate it. Regards, Ed (ourpac)
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