Can't change my password

Firstly, I recieved a strange phone call from the U.S. about a $299 payment.

They wanted me to authorise it, or cancel it.

I knew nothing about it so I said cancel it, and they said they wanted to cancel my account.

I hung up.

But now I can't reset my password.

I think someone has changed it?

Please help!

Message 1 of 2
Latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Can't change my password

lyndal1838
Honored Contributor

You have fallen for the oldest trick on the internet.

 

Never press 1 or whatever they ask you to do.....and keep trying to change your password.

View solution in original post

Message 2 of 2
Latest reply
1 REPLY 1

Can't change my password

lyndal1838
Honored Contributor

You have fallen for the oldest trick on the internet.

 

Never press 1 or whatever they ask you to do.....and keep trying to change your password.

Message 2 of 2
Latest reply