Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Import charge

I wish to purchase an item but at check out an ammount of $8.47 is being added as an import charge. Could you please explain as they say they have not added it.

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  • 190 Views
  • 1 replies
  • 0 Helpful

constantly signed out grrr

am i the only one being constantly signed out of the boards and find it darn hard to sign back in? i have ticked the boxes in my accountdidnt make any difference i unticked the boxes, closed all windows, turned off the computer, restarted the compute...

User avatar by Community Member
  • 1360 Views
  • 50 replies
  • 0 Helpful

Resolved! Review screen not available

For the past 24 hours have been trying to write seller review but keep getting this message There is a problem with reviews right now.Try again in a few minutes. Any suggestions why? many thanks liz

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  • 422 Views
  • 3 replies
  • 0 Helpful

Click and collect

When I type in postcode for click and collect (3677) no valid agents appear - There is a Big W where I have collected from before but no longer an option - seems to be a technical glitch

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  • 192 Views
  • 1 replies
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Resolved! Listing problems,promos

I currently have the $1 fvf promo.I list an item and it's not counting on the list for the $1 fvf.It still says 5.Also the counter that says 40 free listings a month isn't working either.I contacted the chat,but they say its working,but clearly its n...

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  • 305 Views
  • 2 replies
  • 0 Helpful

Print a return label

A seller accepted my return and I received an eBay message 'The seller accepted your return' In the messaqge there is a big blue button 'See return details' I am prompted to re-sign into eBay and I receive the 2FA challange of my phone and login. I a...

User avatar by Community Member
  • 309 Views
  • 3 replies
  • 0 Helpful

Massive drop in sales past 3 days Report from customer Checkout not working

Has anyone else had technical issues with Ebay past 3 days? Our sales have plummeted and today a customer has reported he has tried to purchase an item and the checkout wont let him pay. He has tried different payment methods and each comes up with a...

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  • 507 Views
  • 6 replies
  • 1 Helpful