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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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$30 off voucher not loading t&c's

ebay says I have a voucher to get $30 off but when i try to read the Terms and Conditions, it wont load.I've tried putting the code in on a purchase over $100, ...didn't work.I've tried loading it from the phone app but vouchers dont even come up on ...

payment errors

I received quite a lot of buyers' message saying that they couldn't process the payment when they tried to place the order. How can we fix this problem as a seller? We didn't receive any sale record on our end. It seems something wrong with ebay paym...

Markdown Manager just won't apply to my listings

I've been trying to sort this for months. I am trying to apply a multi purchase discount however it just does not show on my listings. So many calls to Ebay with the promise of a team member getting back to me within 24 hours ( every call) but to dat...

Why is the request total function not working.

I have tried with three sellers in the past week to buy multiple items using the cart and request total, each time an error message comes up. One seller said it might be a qlitch. But all said they allow multiple buys and combined postage so why the ...

User avatar by • Community Member
  • 821 Views
  • 3 replies
  • 0 Helpful

paypal appears frozen

EbayYour communication between yourself and paypoal is not working correctlyCan NOT pay for items via paypal as the site appears frozen

User avatar by • Community Member
  • 376 Views
  • 5 replies
  • 0 Helpful

Good til cancelled not renewing

From around 13:00hrs today my 'Good til cancelled' listings are not renewing. I have reported this to ebay and it is a known glitch affecting some members. It took a while to get through to the right person who provided accurate information. Apparent...

User avatar by • Community Member
  • 347 Views
  • 5 replies
  • 0 Helpful

New activity not yet invoiced

Is anyone else having issues with New activity not yet invoiced today. Yesterday, it was <$50 now it is 4 figures. I know I didn't sell this much product overnight - it appears there is an issue with Credit, payments and refunds applied to latest inv...

User avatar by • Not applicable
  • 327 Views
  • 4 replies
  • 0 Helpful

printing out messages between buyer & seller

OK. I am having trouble with a seller and I want to be able to print out the messages between the seller and myself. There are about 5 messages each but when I go to print out the messages I only get some of the messages. I have tried 'selecting' the...

User avatar by • Community Member
  • 1385 Views
  • 9 replies
  • 0 Helpful

i have an appeal on an item that didn't match it's description but i can't add pictures to support

i have an appeal on an item i bought bur i cannot find a way to add photos to support my claim. if i could submit the photos ebay would see that i had researched the purchase and the seller had clearly sent the wrong item.How do i talk to someone?

Cannot find ask ebay to step in

I haven't received an item that was supposed to be delivered a month ago. I have opened the request and seller didn't reply. I have waited for another two weeks. Now I want ebay to step in, but in the requrest details, there is no such option. As sho...

User avatar by • Community Member
  • 326 Views
  • 1 replies
  • 0 Helpful

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