on โ16-08-2020 04:10 PM
When trying to log in I keep getting the message "We ran into a problem. Please try again later". Scree shot below.
This has been the status for 2 or so hours. Can this be fixed please.
on โ16-08-2020 04:16 PM
Usually if you clear cache and cookies then reboot your computer it'll fix the log-in loop. If you happen to be using IE as a browser switch to Firefox or Chrome.
on โ16-08-2020 04:17 PM
Not by anyone here, we are buyers and sellers like you
Go to help at the top of any page to contact eBay via Live Chat
No ebay staff read people's posts here, despite the blurb claiming tech staff check for issues
They don't
โ16-08-2020 04:25 PM - edited โ16-08-2020 04:26 PM
I had a similar problem when I changed my password in Chrome.
What worked for me was immediately after the error message came up to click on 'Sign in' immediately, without retyping anything. It would then go through as normal.
on โ17-08-2020 02:03 AM
Some general tips regarding sign-in issues can be found here:
https://community.ebay.com.au/t5/Technical-Issues/Difficulty-logging-in/m-p/2336326#M5054
on โ17-08-2020 09:48 AM
When that happens to me, I manually type in the password and it works.
on โ18-08-2020 05:10 PM
you have to be logged in to post here.
on โ18-08-2020 06:03 PM
Different login rules apply. You can be logged in here and still have issues logging into an account.