Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

banyan60
Community Member
 
Message 1 of 7
Latest reply
6 REPLIES 6

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

Try temporarily disabling your ad blocker on those pages.

 

Some users indicate similar problems that seem to go away once ad blocking is disabled.

Message 2 of 7
Latest reply

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

lyndal1838
Honored Contributor

If you are still using IE you are lucky if you can use any ebay features....they have not supported it for some time.

Try using Firefox or Chrome or Edge if you have Windows10.

Message 3 of 7
Latest reply

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

I am using the latest version of Firefox.

Message 4 of 7
Latest reply

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

If using Ebay is dependant on not using an adblocker then I will be shopping on Aliexpress.

Message 5 of 7
Latest reply

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images

banyan60
Community Member

Ok Ive solved the problem. I updated my adblocker and the problem has gone away. Thanks for the suggestions everyone and hope this helps anyone else having the same issues.

Message 6 of 7
Latest reply

Re: Cant log out, cant open emails, purchase history gone, cant select some items IE multiple images


@banyan60 wrote:

If using Ebay is dependant on not using an adblocker then I will be shopping on Aliexpress.


It is not usually that way but this has just popped up as a problem.

I have used Firefox and an adblocker for all my time on ebay and have never had the problem....and have not got it now.

It appears that it is not an ebay problem so much as people not having up to date browsers and adblockers.

Message 7 of 7
Latest reply