eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Saved Sellers list empty - Friday glitch?

I hope this is just a Freaky Friday issue but I clicked my Saved Sellers tab to check for new listings from a seller I have bought from before and all I got was this message: You have not saved any sellers or Stores. Save sellers or eBay Stores to qu...

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  • 233 Views
  • 3 replies
  • 0 Helpful

Paypal not working at checkout

HI, I have been having issues with logging into paypal through the ebay checkout and has been happing since the beginning of May 2020. I have cleared all cookies from all my internet browsers - Chrome, Firefox, & Internet Explorer, have even tried on...

Lost seller notes

I've been selling low-value personalised items on ebay for the last couple of months. The technical bugs I'm currently experiencing is making it virtually impossible to trade profitably. 1. Lost seller notes - I need custom details left as a note on ...

Automation Rules not working

Automation Rules are not working. When I try to assign Automation Rules I get redirected to page https://www.ebay.com.au/n/error?statuscode=500 Please repair this. Thanks

Ebay Plus

I recently joined Ebay Plus and purchgased an item. It has been sent normal post. I thought that by joining Enay Plus the itmes are sent express mail. Can soneone please explain.

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  • 245 Views
  • 2 replies
  • 0 Helpful

Difficulty logging in

Today "top sites" on Firefox opening page toook me to ebay login that was different.No automatic password came up. Other displayed options did not work.When I was finally able to access ebay (by receiving a text code via phone), I changed my password...

User avatar by • Community Member
  • 599 Views
  • 3 replies
  • 0 Helpful

Android App no longer supported

My tablet is a few years old now however every app I have works perfectly except the eBay app as it's no longer supported. I tried to update but the app is not compatible with my device and now I have nothing. Using the desktop version on a tablet is...

User avatar by • Community Member
  • 748 Views
  • 6 replies
  • 0 Helpful

eBay keeps logging me out??

As title reads, Forums and actual normal site. (both desktop)SURELY it's not just me, I've getting sick of it. Customer service is no help. Oh DUH "clear cache" "clear cookies" "use a different browser" "turn your pc off and on etc"

User avatar by • Community Member
  • 676 Views
  • 8 replies
  • 0 Helpful

How do I report REMOVED?

REMOVED seem to be closed, they have a number of shops around australia, they are not answering emails and are not answering tyhe phione yet are continuing to sell items on ebay. I bought and paid for an item about 3 weeks ago and have had no communi...

User avatar by • Community Member
  • 189 Views
  • 1 replies
  • 0 Helpful

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