eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Access Denied

I just bought an item and when I try to go to the checkout screen to pay for it I get the following message :- Access DeniedYou don't have permission to access "http://pay.ebay.com.au/rxo?" on this server.Reference #18.1b834768.1595755635.a2ae1c8 Any...

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  • 3 replies
  • 0 Helpful

eBay app problems

I am having problems deleting items on the purchased list. The items disappear for a second and then reappear on the list. It does not happen to all items.

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  • 2 replies
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How to stop the message about fruit nets

Every single time that I try to order something I always get this message: https://imgur.com/a/PXnAVGy or this one when I order from my cart: https://imgur.com/4lUL1Ms I dont understand at all why this is happening because I have tried going on diffe...

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  • 267 Views
  • 4 replies
  • 0 Helpful

Lead photo not appearing in Active Listings line up

I am listing from Auctiva and the last 6/7 listings that I have posted are not featuring the lead photo in the eBay Active Listings line up. I have removed them and relisted but they are still showing up as grey boxes. Anyone else having this difficu...

Saved Sellers list empty - Friday glitch?

I hope this is just a Freaky Friday issue but I clicked my Saved Sellers tab to check for new listings from a seller I have bought from before and all I got was this message: You have not saved any sellers or Stores. Save sellers or eBay Stores to qu...

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  • 233 Views
  • 3 replies
  • 0 Helpful

Paypal not working at checkout

HI, I have been having issues with logging into paypal through the ebay checkout and has been happing since the beginning of May 2020. I have cleared all cookies from all my internet browsers - Chrome, Firefox, & Internet Explorer, have even tried on...

Lost seller notes

I've been selling low-value personalised items on ebay for the last couple of months. The technical bugs I'm currently experiencing is making it virtually impossible to trade profitably. 1. Lost seller notes - I need custom details left as a note on ...

Automation Rules not working

Automation Rules are not working. When I try to assign Automation Rules I get redirected to page https://www.ebay.com.au/n/error?statuscode=500 Please repair this. Thanks

Ebay Plus

I recently joined Ebay Plus and purchgased an item. It has been sent normal post. I thought that by joining Enay Plus the itmes are sent express mail. Can soneone please explain.

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  • 245 Views
  • 2 replies
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Difficulty logging in

Today "top sites" on Firefox opening page toook me to ebay login that was different.No automatic password came up. Other displayed options did not work.When I was finally able to access ebay (by receiving a text code via phone), I changed my password...

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  • 597 Views
  • 3 replies
  • 0 Helpful

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