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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Is anybody getting an issue with their giftcards?

I am getting a problem when trying to use a giftcard to pay for my items. I am getting the following error "We ran into a problem. Please try again later" I have tried this over three days and via to internet browsers and the same error keeps coming ...

item specifics issue

Does anyone know how to get rid of "add item specifics". I've added all I can without providing incorrect information and it seems to save but the "add item specifics" tab is still there.

Bidding items not showing

I am bidding on 82 items and the items are showing 25 per page but when I go to the 4th page it states that the bids are hidden.Which means the last 7 bids are not showing so I wouldn't have a clue as to what those items are that I'm bidding on.I hav...

User avatar by • Community Member
  • 1650 Views
  • 12 replies
  • 0 Helpful

That problem with deleted 'watch' items coming back when I view anything in my 'watch' list is back

That problem with deleted 'watched' items coming back into my list when I view anything in my 'watch' list is back. So annoying and time wasting to have to refresh the list everytime I check on an item. I also get reminders of watched items coming up...

User avatar by • Community Member
  • 238 Views
  • 1 replies
  • 0 Helpful

Access Denied

I just bought an item and when I try to go to the checkout screen to pay for it I get the following message :- Access DeniedYou don't have permission to access "http://pay.ebay.com.au/rxo?" on this server.Reference #18.1b834768.1595755635.a2ae1c8 Any...

User avatar by • Community Member
  • 326 Views
  • 3 replies
  • 0 Helpful

eBay app problems

I am having problems deleting items on the purchased list. The items disappear for a second and then reappear on the list. It does not happen to all items.

User avatar by • Community Member
  • 249 Views
  • 2 replies
  • 0 Helpful

How to stop the message about fruit nets

Every single time that I try to order something I always get this message: https://imgur.com/a/PXnAVGy or this one when I order from my cart: https://imgur.com/4lUL1Ms I dont understand at all why this is happening because I have tried going on diffe...

User avatar by • Community Member
  • 259 Views
  • 4 replies
  • 0 Helpful

Lead photo not appearing in Active Listings line up

I am listing from Auctiva and the last 6/7 listings that I have posted are not featuring the lead photo in the eBay Active Listings line up. I have removed them and relisted but they are still showing up as grey boxes. Anyone else having this difficu...

Saved Sellers list empty - Friday glitch?

I hope this is just a Freaky Friday issue but I clicked my Saved Sellers tab to check for new listings from a seller I have bought from before and all I got was this message: You have not saved any sellers or Stores. Save sellers or eBay Stores to qu...

User avatar by • Community Member
  • 228 Views
  • 3 replies
  • 0 Helpful

Paypal not working at checkout

HI, I have been having issues with logging into paypal through the ebay checkout and has been happing since the beginning of May 2020. I have cleared all cookies from all my internet browsers - Chrome, Firefox, & Internet Explorer, have even tried on...

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