Check out as Guest forces you to login to buy

Anonymous
Not applicable

Sometimes on occasion when checking out as a guest, i'm unable to bypass the verification screen...  I get it all correct, but the page request sends to eBay servers, yet never returns, so it get stuck. Waited a few minutes or so.. and only happens on check out/verifyy page as below... all other pages are ok.

 

Screenshot 2023-12-22 at 8.21.34 am.png

 

I've tried Private Browsing/Incognito Mode on (Chrome), non-private browsing/different browsers, and platforms (Mac/Windows) and same thing..

 

This forces me to sign to eBay account and eBay says "Thats a solution" but there are times i don't want to assosiate my buying with an eBay account..

 

The mysterious thing is,, is "stickyness" clears up after some time (3 hours or so), so if i come back after this time i check out as a guest again, it goes through just fine.

 

This is ok, but only temporary as it happens again.... The timeframe is usually every week or so, but it stats to become really annoying when it does happen..

 

eBay suggest s it it customers side, which is false, as that wouldn't add up to why its ok other times (on the same platform and browser the issue happened). If it just "just a hiccup" then there are lots of these (coincidentally every week or so) and it only happens with eBay.,.. No other website when i buy,, so it seems isolated.. Is there any info i can use here (Traceroute etc...? to prove)?

 

 

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Re: Check out as Guest forces you to login to buy

Hi everyone,



Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.



Thank you for understanding.

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