Confirm and pay button not working

The button which says confirm and pay isn't working. Stays grey . Cant process payment for goods . No email or notice from eBay there's issue. No card issue just the button isn't working via app or internet . Anyone ?!eBay not helping the ai doesn't understand the question. 

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Re: Confirm and pay button not working

Tried multiple options including those detailed in your note but no luck. The wifes account is the same. No one can pay for anything at the moment. I hope they fix it soon. 

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Re: Confirm and pay button not working

Possibly 'left overs' from the massive mess on everything eBay that happened for two days last week?

 

eBay rarely know about any issues until many people have told them (they flat out denied any issues when I contacted last week about absolutely nothing working) Even when it was on Down Detector and other sites, eBay said nope, there is no problems at all

 

 

Have you tried the 'usual' (clearing cookies/cache/tried another browser)

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Re: Confirm and pay button not working

Hi thanks for replying. Yes I tried the app and the internet page via duck duck. Same issue . No confirm and pay button working just sitting there grey and uncooperative lol  . Cant get any help. Not even a ph number to contact anyone at eBay. Ai is useless and pointless it doesn't understand questions outside of its box. 

Message 3 of 25
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Re: Confirm and pay button not working

You could try (during business hours) typing speak to an agent in the chatbot to reach a human

 

There's been no phone number since Covid 

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Re: Confirm and pay button not working

What is the item number?

Message 5 of 25
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Re: Confirm and pay button not working

Many items across the country. Everything I try to purchase it's happening . Button just grey lifeless 

Message 6 of 25
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Re: Confirm and pay button not working

Historically, people have had problems when using a VPN, which is what Tor effectively is.

 

Try using a normal browser.

Message 7 of 25
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Re: Confirm and pay button not working

hudd-90
Community Member

I too have had the same problem  starting 24 hours ago , ebay are impossible to get answers from , very frustrated ๐Ÿ˜  

Message 8 of 25
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Re: Confirm and pay button not working

Have any of you reported as โ€˜tech issueโ€™?

Message 9 of 25
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Re: Confirm and pay button not working

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โ€ƒgo to question mark (top of page) and report technical problem

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