on โ03-05-2026 12:26 PM
The button which says confirm and pay isn't working. Stays grey . Cant process payment for goods . No email or notice from eBay there's issue. No card issue just the button isn't working via app or internet . Anyone ?!eBay not helping the ai doesn't understand the question.
Solved! Go to Solution.
on โ05-05-2026 03:00 PM
Tried multiple options including those detailed in your note but no luck. The wifes account is the same. No one can pay for anything at the moment. I hope they fix it soon.
on โ03-05-2026 12:35 PM
Possibly 'left overs' from the massive mess on everything eBay that happened for two days last week?
eBay rarely know about any issues until many people have told them (they flat out denied any issues when I contacted last week about absolutely nothing working) Even when it was on Down Detector and other sites, eBay said nope, there is no problems at all
Have you tried the 'usual' (clearing cookies/cache/tried another browser)
on โ03-05-2026 12:50 PM
Hi thanks for replying. Yes I tried the app and the internet page via duck duck. Same issue . No confirm and pay button working just sitting there grey and uncooperative lol . Cant get any help. Not even a ph number to contact anyone at eBay. Ai is useless and pointless it doesn't understand questions outside of its box.
on โ03-05-2026 12:52 PM
You could try (during business hours) typing speak to an agent in the chatbot to reach a human
There's been no phone number since Covid
on โ03-05-2026 12:54 PM
What is the item number?
on โ03-05-2026 02:55 PM
Many items across the country. Everything I try to purchase it's happening . Button just grey lifeless
on โ03-05-2026 04:37 PM
Historically, people have had problems when using a VPN, which is what Tor effectively is.
Try using a normal browser.
on โ04-05-2026 06:30 PM
I too have had the same problem starting 24 hours ago , ebay are impossible to get answers from , very frustrated ๐
on โ04-05-2026 07:03 PM
Have any of you reported as โtech issueโ?
on โ04-05-2026 07:06 PM
โgo to question mark (top of page) and report technical problem
