Ebay messages not sending all of a sudden

dom-4100
Community Member

cant send messages to my buyer all of a sudden, it shows up with an error message. Tried both from mobile and on desktop. Might be a problem tomorrow on the day i was supposed to drop off my item to the buyer. Can't even tell if the buyer already received my messages numerous times due to me trying to get my message to send but its just not showing up. Can i at least see my buyers messages if he messaged me? honestly kinda baffling that ebay has this sort of problem with its basic peer to peer messaging system. 

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Re: Ebay messages not sending all of a sudden

In the last 5 minutes I received a message from a seller and replied to it with no problems.

 

Perhaps try clearing cache and cookies then rebooting your computer.

 

I'm on WIN 10 with Firefox.

______________________________________________________

"Start me up I'll never stop......"

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Re: Ebay messages not sending all of a sudden

In the last 5 minutes I received a message from a seller and replied to it with no problems.

 

Perhaps try clearing cache and cookies then rebooting your computer.

 

I'm on WIN 10 with Firefox.

______________________________________________________

"Start me up I'll never stop......"
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Re: Ebay messages not sending all of a sudden

*casey*
Community Member

It may be  a glitch so do as Padi has advised but 

 

Has the buyer paid ?

 

When you look at their feedback page, is the buyer still registered ?

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Re: Ebay messages not sending all of a sudden

yeah i try looking into what padi says tomorrow as i dont have to reply immediately, buyer paid and i think registered (can see all of their feedback) 

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Re: Ebay messages not sending all of a sudden

It  would show at the top of the buyer's feedback page, next to their user ID,  if they were no longer registered.

 

I asked that question because of the item you sold , which is often targeted by scammers,  and especially as you're a new seller.

 

 

You'll need to protect yourself against item not received cases for pick ups so have you read this ?

 

https://www.ebay.com.au/help/selling/posting-items/setting-postage-options/local-pickup?id=4181#sect...

 

and signed up for managed payments ?

 

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&q...

 

 

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Re: Ebay messages not sending all of a sudden

oh man now im abit worried :(. I thought it was odd that the buyer offer to and paid immediately but i might be  overthinking. doesn't say whether or not the buyer is registered on their feedback page just that they were a member since july 2003 . ill make sure to ask for the Ebay QR code token tomorrow when we meet.  they also do have a noticeable pattern of positive reviews from different sellers that look the same unless thats normal for ebay. 

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Re: Ebay messages not sending all of a sudden

Sorry,  I didn't mean to worry you, I was  just explaining what can happen.

 

Don't overthink the immediate payment as plenty of buyers pay straight away.

 

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Re: Ebay messages not sending all of a sudden

ahh thank you anyway for letting me know, the links were helpful. 

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