Error message saying "Sorry, something went wrong. Please try again later" for the last 3 days

[stormbash]

Dear helpful eBay Community,

I am trying to change my email address in my "Personal Information" area but EVERYTIME for the last 3 days straight, I click on the Peronsal Information link, I the same the same message "Sorry, something went wrong. Please try again later". Tried on my Mobile Phone, got a similar issue.

Any ideas?

[eburtonlab]

There is another link under Addresses that lets you edit registration information; it leads me to the same profile page that you are trying to reach.

It might be worth trying:

https://accountsettings.ebay.com.au/uas/addresses

[remco007]

Thank you, but that accounts setting page link produces the same "sorry..." message.

All 'roads' lead to "Sorry..."

[remco007]

After two months and four approaches to Ebay, it is fixed and I can now change the personal contact information previously blocked by a "sorry" message. It was evidently a known problem for some users according to the Chat consultant.

Ebay seems to have a policy of not advising when a problem is remedied. 

[spoiltlapdog_oz]

Thanks, I gave up checking. Working for me too now.

[fastquality_shop]

Hello,

I have same problem right now, what steps I should to do to solve this issue? ( tried few browsers and clearing cache )