Need to contact buyer

[joolstacho]

9 moths ago I sold a guitar. The buyer paid and I got the money. But now after all this time the buyer wants to pick it up. (originally he didn't know if he'd pick it up or receive by post). I tried repeatedly to get in touch with him so that I could give him my address or phone number or get his address for postage but he didn't reply. Why won't ebay let us communicate? And I've spent hours going 'round in circles trying to get ebay help... But it's impossible. What do I do now? The buyer paid. Ebay got their nice big cut, I got paid, but the buyer can't get the guitar!

[joolstacho]

I think I'll try putting another ad in... BIN, Too cheap, Unattractive description.

cash on Pickup only. That way I should get his contact details. (whew!)

[twyngwyn]

you need to put his ID in the title & hope he sees it.....seeing as you can't contact him???

this is so unusual....am I missing something?

[joolstacho · Accepted solution]

But I CAN contact him via ebay messaging. (Just that I can't send him mu number). I'll give him the item number etc. So he can BIN Cash on pickup yes?

[davewil1964]

What I suggested

[eburtonlab]

eBay does not make it easy, but you can still send a phone number via messages if you are persistent.